Senior, HR Technology

Macy's•New York, NY

About The Position

The Senior, HR Technology is the Payroll technology owner for Oracle HCM Cloud Payroll, a core enterprise application supporting Macy’s payroll operations. This role is accountable for end-to-end system health, functional design decisions, and the outcomes delivered through implementation, configuration, and ongoing optimization. As a senior individual contributor, the role exercises independent judgment to prioritize work, make tradeoff decisions, and recommend solutions that balance compliance, colleague experience, operational stability, and time-to-value. This role translates complex business requirements, regulatory considerations, and vendor-released capabilities into a clear functional roadmap for Payroll within Oracle HCM Cloud. It owns release and enhancement intake, defines priorities with HR Technology Module Owners and Centers of Excellence, and drives decisions on scope, sequencing, and risk. The role serves as the functional escalation point and primary liaison to internal IT technical partners, ensuring environments, testing strategy, and issue resolution support concurrent enterprise initiatives. The Senior, HR Technology maintains a governed catalog of configurations, integrations, controls, and reporting assets and uses that system knowledge to identify redundancies, convergence points, and optimization opportunities that improve enterprise outcomes. The Senior, HR Technology role regularly engages HR and Payroll leaders to frame decisions, present options and recommendations, and drive alignment on priorities, risks, and readiness. Success is measured by stability and compliance of Payroll operations, quality of delivered solutions, and the ability to surface insights that enable action. The role requires strong communication, analytical, and reporting skills and consistent adherence to established security, audit, and compliance standards.

Requirements

Demonstrated ability to operate as the functional owner of Oracle HCM Cloud Payroll—making design decisions, maintaining system integrity, and being accountable for stability, auditability, and business outcomes.
Experience leading intake and release planning, weighing competing priorities, and driving tradeoff decisions across value, risk, and capacity within structured Oracle release cycles.
Ability to translate complex business needs, regulatory requirements, and operational workflows into scalable Payroll configurations and controls, anticipating upstream/downstream impacts and long-term sustainability.
Ability to design reporting that highlights exceptions, trend drivers, and risk indicators—and to convert findings into recommendations, decision points, and prioritized corrective actions.
Proven ability to lead functional-to-technical collaboration, direct triage and root-cause analysis, and drive resolution plans with internal IT and Oracle partners for issues impacting Payroll operations.
Ability to lead decision-focused discussions, present options and recommendations, and gain alignment across HR, Payroll, and Technology stakeholders without direct people leadership.
Ability to diagnose complex Payroll issues, evaluate system logic, and make sound decisions under ambiguity—balancing risk, compliance, and operational impact.
Ability to create and maintain governed configuration artifacts, decision records, and procedures that enable auditability, knowledge transfer, and supportability at enterprise scale.
Ability to own a functional backlog, set priorities, and make tradeoff decisions; comfortable escalating risks, negotiating scope, and driving work to outcomes in a fast-paced environment.
Demonstrated partnership mindset with a focus on enterprise outcomes—balancing the needs of HR, Payroll Operations, Finance, and Technology to deliver durable solutions.
Understanding of wage and hour laws and compliance requirements.
Candidates with a bachelor’s degree or 5-7 years of equivalent work experience/education in a technology focused role are encouraged to apply.
Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel.
Occasionally required to move about the workplace and reach with hands and arms.
Requires close vision.
Able to work a flexible schedule based on department and company needs.

Nice To Haves

payroll knowledge
Familiarity with HCM Cloud configurations
Ability to read and write basic SQL queries and analyze system logic or scripts

Responsibilities

Own Payroll functional release and enhancement governance for Oracle HCM Cloud Payroll, including intake, impact assessment, prioritization, and go/no-go recommendations. Drive tradeoff decisions across value, risk, compliance, and operational stability, aligning stakeholders to an executable release plan.
Lead functional design and configuration for Oracle HCM Cloud Payroll, including payroll and tax rules. Make configuration and rule-design decisions within the defined operating model, ensuring solutions meet business intent, auditability, and regulatory compliance, and are sustainable through future releases.
Establish and maintain the system-of-record documentation for the Oracle HCM Cloud Payroll ecosystem (configuration catalog, integrations, controls, and reporting inventory). Use end-to-end system knowledge to evaluate downstream impacts, identify overlap and convergence opportunities, and drive simplification and standardization decisions.
Develop and curate Payroll reporting and monitoring within Oracle HCM Cloud to surface insights and drive action (e.g., exceptions, trend drivers, compliance risks, and process breakdowns). Translate reporting into recommendations, decision points, and prioritized remediation plans in partnership with HR and Payroll leaders.
Define and enforce Payroll configuration standards (rule design patterns, control points, documentation expectations, and quality gates). Own testing strategy inputs and readiness criteria for Payroll changes; proactively identify and mitigate risks that could impact payroll accuracy, timeliness, or compliance.
Act as the functional owner and escalation point for Payroll technology across MTech and Oracle teams, driving environment readiness, defect triage, root-cause direction, and resolution timelines. Ensure parallel initiatives and testing cycles do not compromise Payroll stability, controls, or delivery commitments.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
In addition to the essential duties mentioned above, other duties may be assigned.

Benefits

dynamic, inclusive environment
competitive pay and benefits
comprehensive health and wellness coverage
401(k) match to invest in your future
paid time off
eight paid holidays
continuous learning and leadership development
joining one of our Colleague Resource Groups
volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement