Senior HR Technology Analyst

STCU•Liberty Lake, WA

10h•Onsite

About The Position

The Senior HR Technology Analyst position performs administration, maintenance, and governance of core HR-related systems. This position drives system improvements by identifying and implementing efficiencies that enhance the employee experience. This role delivers advanced reporting and analytics to inform HR and business decisions, while independently identifying and resolving complex system issues. The Senior HR Technology Analyst also ensures regulatory compliance, documents processes, and supports the full employee lifecycle as a trusted HR technology resource.

Requirements

Must currently live within daily commuting distance to STCU Headquarters in Liberty Lake, WA
Bachelor’s degree in information technology, information systems, computer science or directly related field and/or equivalent job experience is required.
Minimum five years of technical experience including enterprise system administration, configuration, implementation, maintenance, and managing system integrations and data exchanges required.
Demonstrated experience with Microsoft Office products, advanced reports and analytics (dashboards, metrics), and establishing workflows.
Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull/push and carry up to 10 pounds with accommodations.

Nice To Haves

Previous experience with SCORM standards, e-Learning software, HR software and end-user support including ticket prioritization and resolution strongly preferred.
Previous experience supporting software development lifecycles (SDLC) preferred.

Responsibilities

Serve as LMS Administrator by overseeing system configuration, maintenance, and enhancements, supporting upgrades, developing and maintaining reports, managing support requests, maintaining documentation and procedures, and delivering user training.
Deliver a high-quality HR systems experience by providing guidance, expertise and training to employees, while effectively prioritizing and resolving help tickets to ensure reliable support for current and future HRMS platforms.
Optimize HRMS system functionality by maintaining data integrity, recommending and implementing improvements, and managing integrations, including API, SFTP, and other connections, as well as data exchanges to ensure accurate, efficient, and reliable system performance.
Collaborate with vendors to troubleshoot and resolve complex system issues, support escalations, and drive discussions on system functionality and improvements.
Contribute as an effective project team member for both departmental and cross-functional projects by completing all tasks and assignments in a timely manner.
Deliver reports and analytics by responding to ad hoc and scheduled requests, ensuring data integrity, and providing actionable insights to support organizational decision-making.