Senior HR Specialist

Health Management Associates•Lansing, MI

5d•Hybrid

About The Position

Help shape the future of HR operations at HMA. HMA is seeking a Senior HR Specialist who thrives on detail, service excellence, and drives meaningful organizational impact. This is not a role for someone who simply maintains processes; this is for an HR professional who enjoys rolling up their sleeves, improving workflows, and serving as a trusted partner across the full HR lifecycle. In this role, you will be a go-to resource for colleagues and leaders, supporting everything from policy interpretation and employee relations to performance management, help drive engagement. You will steward HR programs, ensure compliance with employment laws, manage colleague records, and support high-quality customer service to all team members. Your work will directly enhance employee engagement, operational accuracy, and organizational growth. HMA is a fast-moving national healthcare consulting company with colleagues across the country. You will bring your HR expertise, strong judgment, and passion for process improvement to help us strengthen our HR infrastructure and elevate the employee experience. This hybrid position provides both work-from-home flexibility and Okemos, MI in-office collaboration. If you are a seasoned HR generalist ready to step into a high-impact role, and the opportunity to support a dynamic, mission-driven firm energizes you, we would love to hear from you! You are a strong fit for this role if you… Have at least 5–7 years of hands-on HR Generalist experience. Are fluent in HR operations across multiple functions including, employee relations, compliance, onboarding, and performance management. Understand employment laws across states and can confidently interpret policies and requirements. Take pride in data accuracy and maintaining meticulous employment records. Communicate clearly, maintain confidentiality, and provide exceptional service to employees and leaders. Have experience in consulting, healthcare, or professional services environments (preferred). Job Summary The Senior HR Specialist supports the full range of HR operations, ensuring accurate program administration, policy interpretation, and legal compliance. This role manages colleague records, leads new hire orientation, maintains job descriptions, and assists with performance management. The specialist provides guidance on colleague relations matters and supports engagement initiatives. A strong focus on process improvement, service delivery, and confidentiality is essential to success in this role.

Requirements

Minimum of 5 years of experience in human resources is required, preferably in a multi-state environment.
Demonstrated high proficiency in using HRIS platforms (e.g., UKG) and MS Office software is required.
Superior level of interpersonal skills to manage sensitive and confidential information.
Demonstrated knowledge in human resource management.
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Exceptional oral and written communication skills.
Extensive knowledge of computer software including MS Office, Docusign, Adobe, and Smartsheet.
Proficiency with UKG Pro and iCIMS recruiting platforms.
Excellent attention to detail.
Solid time management skills.
Strong analytical skills.
Skilled at being aware of others’ reactions and understanding why they react as they do.
Ability to adjust actions in relation to the actions of others.
Ability to follow directions and problem-solve.
Ability to multi-task and adhere to strict deadlines.
Ability to manage significant recurring responsibilities with unpredictable short-term demands.
Ability to interpret multiple state laws and guidelines in conjunction with federal laws and guidelines.
Ability to maintain a high level of confidentiality.
Minimum of a bachelor’s degree in business management or other related academic field is required, with a concentration in human resource management preferred.

Nice To Haves

SHRM and/or HRCI certification is strongly preferred.
Have experience in consulting, healthcare, or professional services environments (preferred).

Responsibilities

Administers and communicates HR policies, procedures and legal requirements.
Maintains and audits HR information system records, ensuring consistency and accuracy.
Keeps current on federal, state, and local laws and regulations.
Ensure compliance with labor law posting requirements and updates on employment law changes.
Maintains knowledge of EEO and Affirmative Action guidelines, ensuring compliance.
Responds to colleague relations questions and helps resolve concerns.
Supports managers with coaching and guidance on performance conversations.
Appropriately escalates complex colleague relations matters.
Maintains accurate employment records in compliance with legal standards.
Oversees completion of I-9 documentation, E-Verify and state specific employment notices.
Conducts semi-monthly new hire orientation sessions.
Assists with the firm-wide New Hire Orientation Program, ensuring consistency and engagement.
Creates, updates and maintains current job descriptions for all roles.
Conducts job analysis to identify required knowledge, skills, and competencies.
Assist leaders in setting clear performance goals and conducting performance reviews.
Provides support in developing performance improvement plans and delivering feedback for colleague development.
Responds timely to colleague questions, seeking input from others when necessary to ensure complete and accurate responses.
Provides back-up support as needed to other areas of HR, including benefit administration and leave management.
Assists with the execution of colleague engagement initiatives, both annual and ongoing.
Supports colleague surveys and action planning to improve engagement and satisfaction.
Reinforces company culture and values to maintain a positive, inclusive, and high-performance workplace.
Manages offboarding processes, including exit interviews.
Tracks temporary employment of interns and fellows.
All other duties as assigned.