Senior HR Operations Partner

Wilcox Industries•Newington, NH

About The Position

The Senior HR Operations Partner is a high-impact individual contributor responsible for optimizing how Human Resources operates across the organization. This role serves as the functional owner of HR systems, workforce data and analytics, and HR operational processes, while partnering closely with Talent Acquisition, Benefits, and HR team members to drive efficiency, scalability, and exceptional employee experience. This position is ideal for a strategic HR professional who enjoys solving complex problems, leveraging data to inform decisions, and building sustainable processes that support a growing organization. You will report to the Director of Human Resources and partner closely with the HR Manager.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
6+ years of progressive HR experience, with strong exposure to HR operations, systems, and/or analytics.
Demonstrated experience working with HRIS platforms (ADP experience strongly preferred).
Strong analytical skills with advanced proficiency in Excel; experience with reporting or visualization tools (e.g., Power BI) preferred.
Experience leading or supporting HR projects, implementations, or process improvements.
Solid understanding of core HR functions, including Talent Acquisition, Benefits, and employee lifecycle processes.

Nice To Haves

Experience in manufacturing, defense, or other regulated environments preferred.
Strategic and systems thinker with strong attention to detail.
Ability to translate data into meaningful insights and recommendations.
Strong project management and organizational skills.
Collaborative partner with the ability to influence without direct authority.
Continuous improvement mindset with a focus on scalability and efficiency.

Responsibilities

HR Systems & Technology: Serve as the primary functional owner of HCM/HRIS, including system optimization, configuration, reporting, and ongoing enhancements
Partner with internal stakeholders and external vendors to ensure system integrity, data accuracy, and effective utilization
Identify and implement opportunities to automate and streamline HR processes through technology
HR Data, Reporting & Analytics: Own the development and delivery of HR metrics, dashboards, and reporting (e.g., headcount, turnover, workforce trends)
Translate data into actionable insights to support leadership decision-making
Establish and maintain data governance practices to ensure consistency and reliability
HR Operations & Process Improvement: Lead the design, documentation, and continuous improvement of HR processes across the employee lifecycle
Drive operational excellence by identifying inefficiencies and implementing scalable solutions
Support compliance-related reporting and audits, particularly within a regulated environment
Develop, implement, and maintain a comprehensive file retention strategy that ensures compliance with all federal, state, and agency-specific requirements applicable to defense contractors.
Project & Program Leadership: Lead and support cross-functional HR initiatives, including system implementations, process enhancements, and strategic projects
Partner with HR leadership to execute long-term initiatives aligned with organizational goals
Manage timelines, stakeholders, and deliverables for key HR projects
HR Team Partnership & Support: Act as a key partner to Talent Acquisition, Benefits, and HR team members by providing systems expertise, reporting, and operational support
Serve as a resource for complex HR questions, ensuring alignment with policies, practices, and compliance requirements
Contribute to a collaborative, solutions-oriented HR team environment and provide a wide range of support to the team when requested, in areas such as talent acquisition, payroll, benefits administration, employee relations, compliance filing, and leave administration.
Perform other duties as assigned to support business needs.