Senior HR Generalist

Father Bills & Mainspring • Brockton, MA

5h

About The Position

The Human Resources Generalist will run the daily functions of the Human Resource (HR) department including employee relations, administrative functions, leave process, employee engagement, compliance, onboarding/off boarding process. The position will work closely with other HR members such as the Talent Acquisition Specialist, Payroll and Benefit Specialist and our HR leader/s. This position is 40 hours per week and reports to the Director of Human Resources.

Requirements

• Requires a bachelor’s degree in Human Resources, Business Management or a related field or experience equivalent.
• Min of 5 years of experience in a HR generalist experience.
• 3 years of experience in triaging and addressing employment relations situations and supporting employees through the fill life cycle.
• Proven experience in HRIS expertise, implementation and optimization.
• Proven experience in leave management
• Knowledge of federal, state, local rules and regulations required.
• Solid and advanced software knowledge of HRIS systems, and Microsoft Office Suite.
• Proven track record in successful maintaince of personnel files and ensuring compliance.
• Project management and time management; being able to work backwards from an end goal and produce quality, polished, professional results and reports without missing deadlines
• Ability to self-manage, work independently, and seek guidance as needed
• Ability to manage confidential and sensitive information
• Strong track record of supporting and following up with multiple stakeholders
• Excellent organizational, problem solving and analytical skills
• Flexible and responsive, with ability to adapt to rapid change in direction or business priority
• Outstanding communication and interpersonal skills with ability to reach audiences using various styles/methods
• Critical thinker with strong problem-solving skills and a tendency to challenge the status quo
• Valid driver’s license, good driving required and reliable transportation required.

Nice To Haves

• Non-Profit Experience preferable

Responsibilities

• Serve as the primary HR advisor to assigned departments and site leaders, building trusted relationships across programs.
• Provide expert guidance on employee relations matters including performance concerns, investigations, disciplinary actions, conflict resolution, and terminations; escalating properly to the HR Director.
• Conduct prompt, thorough, and neutral workplace investigations; prepare documentation and recommendations.
• Coach managers on performance management, feedback conversations, documentation, and progressive discipline.
• Identify trends in turnover, engagement, and workplace concerns; recommend proactive interventions.
• Support leadership in fostering a culture of accountability, inclusion, and mission alignment.
• Maintain a presence in all of our offices by visiting periodically for meetings and to work out of those offices.
• Serve as a subject matter expert for HRIS (ADP or related systems); ensure system optimization and data integrity; embracing and fostering an environment of AI adoption and implementation.
• Prepare and analyze workforce reports related to turnover, headcount, demographics, leave utilization, and engagement trends.
• Develop dashboards to support data-driven decision-making by HR and executive leadership.
• Maintain HR intranet/homepage content and internal communications in partnership with HR leadership.
• Ensure compliance with federal, state, and local employment laws (FMLA, ADA, wage and hour, MA leave laws, workers’ compensation, etc.).
• Support complex leave of absence processes including FMLA, PFML, ADA accommodations, workers’ compensation, and other statutory and organizational leaves.
• Support workers’ compensation claims administration including reporting, documentation, carrier communication, and return-to-work coordination.
• Maintain accurate and compliant personnel files, labor law postings, acknowledgements, and documentation.
• Assist with audits (internal and external), EEO reporting, and regulatory compliance requirements.
• Partner with HR leadership to update and implement HR policies and procedures.
• Administer performance evaluation processes, including tracking completion, coaching managers, and identifying development needs.
• Partner with Talent Acquisition to support recruitment, onboarding and offboarding processes that reinforce organizational values.
• Facilitate new hire check-ins, exit interviews, and engagement surveys; analyze results and develop actionable insights.
• Support succession planning and internal talent development initiatives.
• Assist in identifying training needs and coordinating professional development programming.
• Partner in the planning and execution of employee engagement initiatives and recognition programs.
• Ensures trainings and certifications are tracked and planned for each year and for each position.
• Co-lead or support employee committees and culture-building initiatives.
• Promote a workplace culture aligned with the organization’s mission, operating principles, and values.
• Support change management initiatives related to organizational growth and strategic priorities; by developing communication plans, training materials, and manager toolkits.
• Assist in the administration of training programs related to performance management, communication, compliance, and leadership development.
• Work with the HR Director on organizational skill gaps through data, feedback, and performance trends; recommend targeted learning solutions.
• Promote a culture of continuous learning by coordinating professional development resources and tracking participation and outcomes.
• Maintain efficient HR workflows and continuously improve HR processes.
• Ensure system and process optimization to streamline and ensure efficiencies.
• Collaborate closely with Payroll & Benefits to ensure seamless employee lifecycle transitions.
• Support special HR projects including system upgrades, policy rollouts, audits, and organizational initiatives.
• Provide coverage and cross-training within the HR team as needed.

Benefits

• We offer a generous benefits package and a comprehensive orientation and training program, as well as ample opportunities for advancement for qualified individuals who show a commitment to our Mission.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level