Senior HR Generalist - Operations & Onboarding

AP MAX INCHouston, TX
9dHybrid

About The Position

In this role, you will serve as a trusted operational leader responsible for overseeing onboarding, HRIS data integrity, and workforce analytics across a multi–company code organization. Your work will strengthen onboarding outcomes, reduce compliance risk, and ensure HR systems communicate clearly and consistently.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).
  • 5+ years of progressive Senior HR Generalist or HR Operations experience, preferably in a multi-entity or multi-company code environment.
  • Demonstrated expertise with ADP Workforce Now (WFN), including onboarding, reporting, audits, data changes, and system content management.
  • Experience supporting annual compliance reporting and audits (e.g., EEOC).
  • Strong analytical, organizational, and problem-solving skills.

Nice To Haves

  • HR certification (PHR, SHRM-CP, or similar)

Responsibilities

  • Oversee and support end-to-end onboarding for multiple company codes within ADP Workforce Now, ensuring consistency, compliance, and a strong sense of belonging from offer acceptance through Day One.
  • Continuously evaluate and update onboarding workflows, tasks, communications, and system experiences to improve clarity, engagement, and completion rates.
  • Serve as an escalation point for onboarding challenges, bringing calm problem-solving, accountability, and transparency to complex situations.
  • Conduct regular, proactive audits of employee data in ADP Workforce Now across all company codes.
  • Review and validate:
  • PTO & Leave: Management and buildout of PTO policies
  • Demographics & Compliance: EEOC data and other regulatory-required fields
  • Organizational Structure: Job codes, FLSA classification, reporting relationships, and company code assignments
  • Identify recurring data gaps and trends, in collaboration with the Manager of People Operations.
  • Develop, maintain, and run standard and custom reports in ADP Workforce Now related to onboarding, data integrity, turnover, and workforce trends.
  • Track and analyze key metrics, including:
  • New hire start vs. completion rates
  • Time-to-onboard
  • Early-stage employee turnover
  • Missing or late onboarding documentation
  • Annual compliance activities, including EEOC reporting and other required audits and filings.
  • Ensure all data used for reporting is accurate, defensible, and aligned with regulatory standards.
  • Support the addition, maintenance, and ongoing updates of HR policies and company-wide documents within ADP Workforce Now.
  • Ensure policies and documents are accurately assigned to applicable employee populations and that acknowledgements are tracked appropriately.

Benefits

  • Comprehensive benefits package including medical, dental, quarterly bonuses, 401k and paid time off
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