HR Generalist (Operations)

University of the District of Columbia • Washington, DC

11h • $78,370 - $87,380

About The Position

The HR Generalist is part of the team responsible for the University’s core HR administrative functions, including compensation, classification, benefits, HR finance, office management, and policy. In this capacity, the role contributes to consistent processes, supports cross-functional workflows, and assists HR leadership in ensuring that these interconnected areas operate smoothly and in alignment with institutional standards. The HR Generalist supports the daily operations and strategic initiatives of the Office of Human Resources by providing responsive, detail-oriented assistance across HR operations, classification and position management, benefits administration, and modernization projects. This position plays a key role in maintaining accurate and compliant HR documentation; preparing reports and dashboards to inform decision-making; supporting open enrollment and benefits-related processes; and ensuring HR resources and communications are clear, accessible, and up to date. The HR Generalist also contributes to the review and maintenance of position descriptions, assists in evaluating classification requests, and supports the consistent application of institutional and regulatory requirements. In addition, the role provides broad support for HR projects and modernization efforts by helping gather information, build workflows, document SOPs, coordinate logistics, and prepare communications and guidance. Working under the direction of HR leadership, the HR Generalist helps promote efficient, compliant, and user-centered HR practices that strengthen the employee experience and advance the University’s operational goals.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Public Administration, or a related field.
• Three years of experience in human resources, with exposure to HR operations, benefits administration, recruitment, or position management functions.
• Excellent organizational, analytical, and problem-solving skills with strong attention to detail.
• Strong technical and digital competency, with the ability to learn new systems quickly and support the development of user-friendly HR workflows and digital solutions.
• Strong written and verbal communication skills with the ability to work collaboratively across diverse stakeholder groups.
• Ability to maintain confidentiality, discretion, and ethical standards.

Responsibilities

• Supports efforts to streamline and modernize HR operations by assisting with the documentation of standard operating procedures (SOPs), helping develop and update HR policies, and contributing to the creation of accessible training and guidance materials.
• Assists in implementing process improvements, automation, and digital tools that enhance efficiency, compliance, and employee experience.
• Maintains and updates HR website content and resources under the direction of HR leadership to ensure employees and managers have accurate and timely information.
• Prepare dashboards, reports, and summaries to support strategic decision-making and compliance reviews.
• Publicizes benefits programs and conducts group and individual orientation sessions and benefit reviews.
• Helps in completing appropriate forms, conducts seminars at the University to disseminate information regarding various retirement, health, and life benefit programs.
• Serves as the primary point of contact for benefits related inquiries
• Support benefits annual open enrollment activities and data management
• Provides general support for a variety of HR projects and initiatives as assigned by HR leadership, contributing to planning, coordination, and implementation activities.
• Assists with gathering information, preparing materials, and organizing documentation to support the successful execution of HR initiatives.
• Helps coordinate project logistics
• Contributes to the development of communication materials, guidance documents, and resources that support project rollout and stakeholder understanding.
• Maintains organized project files, notes, and reference materials to ensure continuity across ongoing and future HR initiatives.
• Supports the development, review, and maintenance of human resources policies and procedures to ensure alignment with federal, District, and University regulations.
• Assists in drafting new policies and updating existing ones to reflect operational changes, best practices, and compliance requirements.

Benefits

• Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level