Senior HR Director

International Institute of New England • Boston, MA

13d • Hybrid

About The Position

The mission of the International Institute of New England (IINE) is to create opportunities for refugees and immigrants to succeed through resettlement, education, career advancement and pathways to citizenship. One of the oldest and largest human services organizations for New Americans in the region, IINE serves more than 9,000 people each year in Boston and Lowell, Massachusetts, and Manchester, New Hampshire. Our programs include case management, youth and family services, English for Speakers of Other Languages (ESOL), employment and skills training, and immigration legal services. A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Successful candidates will join a committed team of professional staff and volunteers who are devoted to welcoming and serving new Americans. Please note this position is required to be in the Boston office two days/week Reporting to the Chief Financial Officer (CFO), the Senior Human Resources Director (Senior HR Director) manages all areas of work of the organizations human resources function including employee relations, developing and implementing organizational human resources policies, ensuring compliance with federal, state, and local laws, directing the recruitment and onboarding of new employees, developing and deploying training and career development programs, implementing approved salary structures, managing the employee performance evaluation system, and supporting the negotiation of employee benefits packages. The Senior HR Director assists the senior management team in developing human resource strategies to meet the organizations goals and supervises all staff in the Human Resources department.

Requirements

• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent management skills and demonstrated success as an individual contributor to an HR departments work.
• Proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Demonstrated ability to think strategically while managing tactical execution.
• Able to adapt to the changing needs of the organization.
• Thorough knowledge of employment laws and regulations.
• Proficient in Human Resources software, human resources analytical tools such as Predictive Index, and Microsoft Office Suite.
• Bachelors degree in human resources, Business Administration, or related field.
• Minimum 710 years of progressive HR experience, including at least 4 years in a leadership/managerial role.
• Prior experience in all elements of Human Resources: recruitment and onboarding, training and development, performance management, employee relations, compensation and benefits, and compliance.
• Requires reliable transportation: the Senior HR Director will be required to spend time each month in IINEs offices in Lowell, MA and Manchester, NH, and there may be occasions that require travel between sites in one day.
• Requires occasional work outside of regular working hours to complete major projects, attend career fairs, community and staff events.
• Will work in an office environment, including exposure to bright, overhead office lighting
• Interruptions from employees and colleagues throughout the day are expected.
• Travel to/from networking events or career fairs on occasion.
• Prolonged periods of sitting at a desk and working on a computer.
• Frequent typing and use of phone.
• Seldomly must be able to lift up to 50 pounds. For example, lifting printer paper and/or materials/supplies for recruitment or staff events.
• Occasional walking, bending or squatting, reaching overhead, and reaching at or below shoulder level.
• Occasional pushing or pulling of materials/supplies and occasional walking up/downstairs at recruitment or staff events.
• This position requires lawful authorization to work in the United States, and IINE is unable to provide visa sponsorship in connection with this role.

Nice To Haves

• Human Resources Certification preferred.
• Prior experience in non-profit or human services sector is a plus.

Responsibilities

• Oversees human resources programs including performance management, employee relations, staff events, and staff training and development.
• Provides coaching, training, and support to employees and supervisors to drive performance and on-the-job satisfaction.
• Manages employee relations matters professionally.
• Collaborates with the Chief Financial Officer to set salaries for new hires, review promotions, and ensure adherence to the agencys Salary Band structure.
• Supports the Chief Financial Officer in the administration of IINEs employee benefit plans including renewals, open enrollment, benefit claims, EEOC reporting and other mandatory reporting.
• Serves as the agencys liaison to a third-party benefits administrator.
• Serves as IINEs leave of absence administrator, coordinating with all relevant third-party providers to ensure adequate support to employees as well as compliance with PFML, FMLA, and other regulations governing leaves of absence.
• Works closely with the Finance department to ensure payroll is processed effectively and timely.
• Collaborates with senior leadership to develop and implement IINEs staffing, recruiting, training, and retention strategies
• Serves as the organizations primary point of contact to outside legal counsel on employment matters.
• Ensures compliance with federal, state, and local employment laws and regulations
• Oversees and communicates regular updates to the Personnel Manual consistent with laws and regulations
• Stays current with best practices, trends, regulatory changes, and new technologies in Human Resources, applying this knowledge for the betterment of IINE.
• Prepares reports on recruiting, retention, employee demographics, and staff trends for the Board and senior management.
• Recruits, interviews, hires, and trains new staff in the Human Resources Department.
• Oversees the daily work of the Human Resource Department.
• Conducts performance reviews of Human Resources Department staff.
• Develops and manages the Human Resources Department budget.
• Coordinates professional development training and certification activities for HR staff.
• Ensures the HR department is integrated with all departments at IINE, particularly the Operations and Finance teams.
• Other duties as assigned

Benefits

• Full-time employees will be eligible for all benefits including vacation, personal, sick days and twelve paid holidays.
• You may participate in all benefit programs that IINE establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs.
• Currently, IINE offers medical, dental and vision.
• Company-paid life insurance, company-paid short-term disability (STD), long-term disability (LTD), accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 403(b) with company match plan(s) pursuant to the terms and conditions of company policy and the 403(b)-plan document.
• Other perks such as discounts through our vision plan, fitness reimbursement and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees