Senior HR Advisor

WM•Charlotte, NC

22h

About The Position

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary As a member of the Waste Management People organization, the HR Advisor is tasked with providing tactical, responsive HR support to individual contributors in assigned business units and/or functions. The position serves as the first point of contact and trusted advisor for employee relations issues and human resources policies and processes. This position is for a Field HR Advisor who must be based in Charlotte NC and supports an employee population of approximately 350 individuals across North Carolina, South Carolina, and Georgia. This individual will support our post-collections business partners (landfill, recycling, transfer stations, etc) and requires heavy travel throughout the area (40-50% travel). II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Provides reliable and timely coaching and counseling to employees on issues to ensure consistent, transparent application of policies, procedures, and employments laws. Identifies, communicates, and resolves complex employee relations issues balancing employee advocacy with stewardship of company policies and employment laws. Serves as the local People point of contact supporting/delivering internal processes including Performance Management, New Hire Orientation and Exit interviews. Conducts training on company policy, programs, and other issues as they arise. Partners and participates with local team(s) on recruitment outreach efforts. Serves as an active member of People related project teams as assigned. Serves as a mentor to others within the People department by providing technical advice and guidance. Assists the People Manager in the development and maintenance of processes and policies as well as new initiatives. Apprise and escalates potential legal, risk, safety, etc. concerns to the People Manager.

Requirements

Bachelor's Degree (accredited) in Human Resources, Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.
Four (4) years of relevant work experience in an HR Advisor or Generalist capacity.
Strong communication and interpersonal skills.
Approachable and responsive resource able to connect with employees at all levels.
Solutions-oriented approach to problem solving and conflict resolution with a strong drive to create a positive work environment.
Strong internal and external customer focus.
Self-motivated; ability to navigate complex environments, get answers and autonomously drive solutions.
Comfortable with high volume workload and able to manage multiple priorities in a fast-paced environment.
Strong working knowledge of employment laws and regulations and the ability to appropriately assess risk.
Ability to use experience and judgment to make decisions that may be based on imperfect or incomplete information.
Ability to recognize trends and identify systemic approaches to solving problems
Comfort with ambiguity; strong learning agility mindset to embrace and drive change.

Nice To Haves

PHR, SHRM-CP, or CHRP Certification preferred.

Responsibilities

Provides reliable and timely coaching and counseling to employees on issues to ensure consistent, transparent application of policies, procedures, and employments laws.
Identifies, communicates, and resolves complex employee relations issues balancing employee advocacy with stewardship of company policies and employment laws.
Serves as the local People point of contact supporting/delivering internal processes including Performance Management, New Hire Orientation and Exit interviews.
Conducts training on company policy, programs, and other issues as they arise.
Partners and participates with local team(s) on recruitment outreach efforts.
Serves as an active member of People related project teams as assigned.
Serves as a mentor to others within the People department by providing technical advice and guidance.
Assists the People Manager in the development and maintenance of processes and policies as well as new initiatives.
Apprise and escalates potential legal, risk, safety, etc. concerns to the People Manager.