Senior Home Health Clinical Specialist

CenterWell • Booneville, MS

16d

About The Position

Become a part of our caring community and help us put health first As a Senior Clinical Home Health Specialist , you will call on  physicians ,  hospital ,  skilled nursing  and rehabilitation  facility discharge  planning services  and /or management  within an  assigned territory  to promote  the sale  of designated  service . Conducts pre-discharge hospital or other facility visits at the physicians' request and upon receiving physician orders to make a preliminary determination of the need/eligibility for home care. Documents patient demographic, clinical and payer information on company approved forms and works with branch management to process referral. Sales care coordination account assignments are not to exceed 30% of total sales activity or as back up in the absence of the territory’s Care Transition Liaison Maintains territory roster, selecting and prioritizing accounts in accordance with the market/ territory  sales plan. Maintains detailed territory management systems records. Planning and achievement of territory admission targets. Works in conjunction with branch operations and other sales resources in the market in preparation of annual market business plans. Implements territory business plans and manages sales time and resources according to plan, adjusting the plan as necessary to meet targets. Meets with market and branch management/staff to discuss sales activities, pricing, potential problems, new opportunities, etc. on a weekly basis. Works collaboratively with Hospice Division counterparts as applicable, representing the Company’s comprehensive home health and hospice deliverables. Gathers/organizes account related information and provides input on key customer opportunities, service or specialty offerings. Makes sales calls, arranges appointments and conducts educational programs to keep referral sources current on clinical service offerings. Acts as a liaison between referral sources and Company staff to provide information on Company services, specialties and products, resolve problems and maintain positive customer relationships. Establishes/ maintains effective working relationships with appropriate field and Central Support staff to keep abreast of current service offerings. Participates and completes all Company sponsored education and development for the position. Maintains market awareness and prepares competitive updates. Participates in special projects, quarterly Customer Appreciation Week events and specialty program launches. Use your skills to make an impact

Requirements

• Bachelors / Associates degree in Nursing or the equivalent
• Current RN or LPN, LVN license
• A minimum of three- five years clinical experience and 3-5 years health care industry sales experience
• Strong knowledge of governmental home health regulations and Medicare requirements
• Excellent selling, organizational, and problem-solving skills and the ability to appropriately represent Company service capabilities to the targeted referral source audience
• Knowledge of sales techniques and basic knowledge of physician, hospital/skilled nursing facility, case management and discharge planning
• Excellent interpersonal communication and presentation skills
• Ability to travel within assigned territory and to sales meetings as

Responsibilities

• Call on physicians, hospital, skilled nursing and rehabilitation facility discharge planning services and /or management within an assigned territory to promote the sale of designated service
• Conducts pre-discharge hospital or other facility visits at the physicians' request and upon receiving physician orders to make a preliminary determination of the need/eligibility for home care
• Documents patient demographic, clinical and payer information on company approved forms and works with branch management to process referral
• Maintains territory roster, selecting and prioritizing accounts in accordance with the market/ territory sales plan
• Maintains detailed territory management systems records
• Planning and achievement of territory admission targets
• Works in conjunction with branch operations and other sales resources in the market in preparation of annual market business plans
• Implements territory business plans and manages sales time and resources according to plan, adjusting the plan as necessary to meet targets
• Meets with market and branch management/staff to discuss sales activities, pricing, potential problems, new opportunities, etc. on a weekly basis
• Works collaboratively with Hospice Division counterparts as applicable, representing the Company’s comprehensive home health and hospice deliverables
• Gathers/organizes account related information and provides input on key customer opportunities, service or specialty offerings
• Makes sales calls, arranges appointments and conducts educational programs to keep referral sources current on clinical service offerings
• Acts as a liaison between referral sources and Company staff to provide information on Company services, specialties and products, resolve problems and maintain positive customer relationships
• Establishes/ maintains effective working relationships with appropriate field and Central Support staff to keep abreast of current service offerings
• Participates and completes all Company sponsored education and development for the position
• Maintains market awareness and prepares competitive updates
• Participates in special projects, quarterly Customer Appreciation Week events and specialty program launches

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree