Senior Global Sales Coordinator

IFF•New York, NY

14d•$74,872 - $93,590•Hybrid

About The Position

What’s next in your career? If it’s working on cutting-edge solutions in food, health, and sustainability, you’re in the right place. IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products. Scent: Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design. The role is based in New York, NY (hybrid). Be part of a supportive, passionate, and purpose‑led team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Responsibilities

Serve as the primary interface with IFF Sales and the customer, providing daily and ongoing communication, including occasional in‑person meetings.
Fulfill customer requests for pricing, oils, documentation, samples, and other key information.
Schedule, organize, and prepare client meetings, ensuring submission materials and supporting documents are ready; document recap notes and action items.
Manage daily shipping coordination, including preparing and printing sample labels and shipping documentation as the on‑site point person.
Mitigate logistical issues during the submission process and regulatory initiatives by following up with internal partners.
Lead coordination of NOAM customer projects across perfumery, labs, marketing, production, customer service, and scent design.
Manage IFF systems and project‑specific information, including base details and submissions.
Track and organize stability testing for products with accurate monitoring and reporting.
Determine and respond to customer needs and requests throughout the project lifecycle.
Act as the lead client contact for the global Personal Care Sales Service team.
Coordinate with global sales service partners to ensure adherence to client data processes and policies.
Drive globalization of customer templates (e.g., Certificate of Analysis, preshipment templates).
Manage updates for NOAM formulas in SAP, including Master Data, Listing, Pricing, Category, and Brand.
Maintain monthly Account Project Status reports.
Support reporting of win/loss metrics and other key KPIs.
Create and distribute global Personal Care category collection kits.
Execute Category/Client‑specific regulatory programs.
Maintain and optimize a portfolio of 250+ scents for regulatory, toxicology, and supply considerations
Successfully manage formula modification workflows across multidisciplinary teams.
Oversee progress from sampling to regional distribution and global submission.
Serve as a strong liaison between customers and internal IFF teams, ensuring clarity and accuracy throughout all regulatory and project processes.