Senior Global Relationship Manager

Office Furniture • Los Angeles, CA

7d

About The Position

Are you ready to shape the future of how people work, live, and thrive? At Haworth, we're not just creating furniture – we're revolutionizing the way the world interacts with spaces. As a global pioneer in workspace design since 1948, we've been pushing boundaries and redefining possibilities for over seven decades. We're looking for visionaries like you to help write the next chapter of our story. We are currently looking for a Senior Global Relationship Manager to join our team in Los Angeles, CA. As a Senior Global Relationship Manager, you will: Actively target and secure large, competitively held global accounts to drive market share growth. Engage in high-level business discussions with key decision makers to establish trusted-advisor relationships and convert clients to Haworth solutions. Serve as the primary liaison for all account activities, coordinating resources and executing business plans to achieve revenue, quota, and product mix goals.

Requirements

• Bachelor’s degree in business, sales, architecture, interior design, marketing, communications or equivalent.
• Associate's degree plus 2 years related experience or, High school diploma plus 4 years related experience.
• 7 years experience in consultative business-to-business selling, solutions-based sales role with a history of managing large-sized clients with significant deal size and delivering complex solutions with Bachelor's Degree Or 5 years experience in consultative business-to-business selling, solutions-based sales role with a history of managing large-sized clients with significant deal size and delivering complex solutions with Master's Degree
• Ability to work in Los Angeles, CA without relocation assistance.
• Ability to travel up to 80% of the time, including internationally.
• Current and continuing right to work in the United States without sponsorship.

Nice To Haves

• Strong presentation and communication skills
• Contract office furniture or commercial interiors experience
• Experience in commercial real estate, project management or architecture & design

Responsibilities

• Develops and executes strategic business plans for targeted accounts to drive revenue and market share growth.
• Identifies global client opportunities through market exploration and aligns coverage strategies with local sales teams and dealers and drives execution to secure new accounts.
• Leverages Haworth tools, trend insights, and competitive analysis to shape account strategies and position Haworth solutions as business performance drivers.
• Builds relationships with market influencers-real estate, A+D professionals, and senior executives to uncover early opportunities, increase brand exposure, and influence Haworth specifications.
• Establishes trusted-advisor relationships by mapping stakeholder priorities, diagnosing workspace challenges, and delivering tailored solutions that expand influence and uncover new revenue opportunities.
• Structures and negotiates agreements to secure long-term client partnerships while maintaining competitive advantage.
• Proactively manages client relationships, anticipating issues and coordinating resources to ensure successful outcomes.
• Develops strong pipeline plans and uses CRM tools to track opportunities and monitor account activity, ensuring smooth transition to Global Account Executives once the account is secured.
• May travel up to 80% to meet face to face with clients, influencers, and dealers including international travel.
• Must be able to perform all essential job functions with/without accommodation.
• Uses office automation, communication, software, and tools used in Haworth office environment.
• Performs other duties within scope as assigned.

Benefits

• Haworth offers a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
• For those in eligible roles, sales incentive bonuses may be awarded in recognition of individual achievements and contributions.
• comprehensive health care coverage
• a retirement savings plan
• tuition reimbursement
• paid volunteer time
• 20 Days Paid Time Off: Plus, the option to buy up to 5 extra days.
• Health Benefits: Priority Health Medical options, Delta Dental, and Vision Insurance.
• 401k Match: Contribute 6% of your annual salary, and Haworth will match up to 7%.
• Insurance Coverage: Company-provided Short-Term Disability, Long Term Disability, and Life Insurance.
• Tuition Reimbursement
• Volunteer Time Off
• Parental Leave
• Pet Insurance
• Zero Waste to Landfill

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level