Senior Generalist Surveyor - Healthcare
About The Position
DNV's Healthcare Division is seeking to fill the role of Senior Generalist Surveyor Surveyor. This position can be remote from anywhere in the Continental U.S with travel to customer sites up to 100% of the time. DNV's Healthcare Division is the vanguard of quality improvement in the healthcare industry through promoting adoption and ensuring compliance with internationally recognized ISO 9001 quality management and NIAHO accreditation standards. Our teams of highly qualified healthcare professionals work as trusted partners with providers nationwide to ensure the highest quality and safest care.
Requirements
- Bachelor's degree in healthcare or related field of study is preferred.
- Minimum five (5) years of experience within the healthcare environment or related field such as risk or quality management.
- Excellent customer service skills.
- Working efficiency in MS Office including creating accurate and timely reports
- Ethical standards.
- Willingness and ability to travel to customer sites up to 100% of the time, including mostly overnight stays and U.S. travel often outside of normal working hours and occasional weekends.
- Strong written and verbal English communication skills:(i.e. ability to speak comfortably in public, critical thinking, interpersonal, problem solving, interviewing, teamwork, organizational, analytical empathetic, able to communicate effectively, respond calmly, and make decisions when assessing practices and procedures against the DNV accreditation or certification requirements.)
- Valid driver's license and be able to rent and drive a car and travel on public conveyances, when required.
- We conduct a pre-employment background check and drug screen.
Nice To Haves
- NIAHO Standards Application
- ISO 9001 Experience
- Work efficiently in MS Office
- Ability to speak comfortably in public
- Auditor experience and standards
Responsibilities
- Participate as a member of the healthcare survey team ensuring provider compliance with the guidelines, principles and written instructions established by DNV.
- Work independently to survey healthcare organizations throughout the United States.
- Apply analysis and reasoning skills to determine healthcare organizations' degree of compliance with applicable standards and ISO principles.
- Prepares management reports linked to standard nonconformities with potential system(s) vulnerabilities and related organizational risk points.
- Effectively communicates (constructive and collegial) and engages with healthcare organization staff in interactive dialogues on standards-based issues to assess compliance and to identify opportunities for improving compliance.
- Where applicable, supervise the work and provide guidance and/or training to other survey team members.
- Attend monthly educational calls.
- Complete all required ongoing training and educational requirements.
- Participates in other DNV activities as assigned.
Benefits
- Generous paid time off (vacation, sick days, company holidays, personal days)
- Multiple Medical and Dental benefit plans to choose from, Vision benefits
- Spending accounts - FSA, Dependent Care, Commuter Benefits, company-seeded HSA
- Employer-paid, therapist-led, virtual care services through Talkspace
- 401(k) with company match
- Company provided life insurance, short-term, and long-term disability benefits
- Education reimbursement program
- Flexible work schedule with hybrid/remote opportunities
- Charitable Matched Giving and Volunteer Rewards through our Impact Program
- Volunteer time off (VTO) paid by the company
- Career advancement opportunities
- Benefits may vary based on position, tenure, location, and employee election
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Industry
Professional, Scientific, and Technical Services
