Senior General Services Operations Analyst

City of MemphisMemphis, TN
1d

About The Position

Works under an assigned manager to perform budget, forecasting, contract management, capital improvement, accounting, dispatch employees and manage work orders to ensure accurate data is inputted into the appropriate systems. Monitors and reviews contracts and payments for proper documentation and authorization. Performs accounts receivable and revenue analysis. Creates budget and cost analysis and assessment to develop critical path metrics for programs and projects. Research, conducts, and develops budgetary needs and trends utilizing financial planning skills to build a 3-to-5-year spending plan. Corrects budget overruns due to operations seasonality and other environmental influences on service centers. Develops standardized processes to support Capital Improvement Plans (CIP) for vendor contracts. Analyzes financial and budgetary documentation and makes recommendations to resolve issues. Conducts research to find alternative solutions to solve potential cost overruns. Serves as project leader on special projects including research or feasibility studies on new programs or services. Audits and process various check requests and purchase orders including payroll deductions including tax exempt forms, W- 9 forms, and void check authorized transactions. Works with GS Operations Administrator with special assignments as needed. Verifies available funds in the financial system including encumbered line, service center, account, and contract balance. Monitors and tracks new contracts and changes to existing contracts. Processes, posts, and relinquishes retainage payments based on established policy and contract agreement. Facilitates meetings, provide policy analysis, and advise administrators and directors. Reviews or compiles complex data and prepare comprehensive and analytical reports for leadership. Converts retainage to certificate of deposit or escrow accounts. Research vendor information discrepancies. Audits and posts travel journal entries and expense reports to ensure compliance with established travel policy. Performs monthly field audits and reconciliation of petty cash funds. Provides input for the establishment and maintenance presence on all appropriate social media outlets.Monitors Social Media trends and programs. Converts strategic objectives, vision and mission statements into social media messaging. Monitors and maintains day-to-day upkeep of social media, messaging and responses to customers. Establishes standardized time keeping processes to manage remote employee time and attendance needs. Verifies and tracks time and attendance for remote employees.

Responsibilities

  • Perform budget and forecasting activities.
  • Manage contracts and capital improvements.
  • Oversee accounting functions.
  • Dispatch employees and manage work orders.
  • Monitor and review contracts and payments.
  • Perform accounts receivable and revenue analysis.
  • Create budget and cost analysis.
  • Develop a 3-to-5 year spending plan.
  • Correct budget overruns.
  • Develop standardized processes for Capital Improvement Plans.
  • Analyze financial and budgetary documentation.
  • Conduct research to solve potential cost overruns.
  • Serve as project leader on special projects.
  • Audit and process check requests and purchase orders.
  • Work with GS Operations Administrator on special assignments.
  • Verify available funds in the financial system.
  • Monitor and track new and existing contracts.
  • Process, post, and relinquish retainage payments.
  • Facilitate meetings and provide policy analysis.
  • Review and compile complex data for reports.
  • Convert retainage to certificate of deposit or escrow accounts.
  • Research vendor information discrepancies.
  • Audit and post travel journal entries and expense reports.
  • Perform monthly field audits and reconciliation of petty cash funds.
  • Provide input for social media presence.
  • Monitor social media trends and programs.
  • Convert strategic objectives into social media messaging.
  • Maintain social media accounts.
  • Establish standardized time keeping processes for remote employees.
  • Verify and track time and attendance for remote employees.
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