Senior General Manager Pool Operations - Bellagio
About The Position
As Senior General Manager of Pool Operations at the Bellagio, you will lead the day-to-day operations of our newly renovated pool experience, with full oversight of pool operations and all food & beverage venues at the pool. This role provides strategic and hands-on leadership to deliver exceptional guest experiences while driving operational excellence, financial performance, and an engaging employee culture aligned with the MGM Resorts brand. Set within an Italian-inspired pool courtyard and home to COMO Poolside Café & Bar, the Senior General Manager of Pool Opertions owns execution of the operational strategy, leads diverse teams, and ensures service standards are consistently met—creating an environment where guests feel welcomed and teams feel supported.
Requirements
- Bachelor's Degree
- 2+ years of prior relevant experience, including F&B, pool operations, or related managerial roles.
Responsibilities
- Works closely with the VP of Food and Beverage and senior leadership to implement strategic initiatives provided by property leadership and the CoE.
- Leads the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for pool operations.
- Responsible for employee engagement of the pool operations team, utilizing the tools provided through training, coaching, rewards, and development.
- Drives revenue for the area by ensuring cabana/rental rates effectively yield in accordance with strategy.
- Recognizes areas of opportunity for cost containment to surpass budgeted objectives and maximize EBITDA.
- Provides leadership and direction to maintain and improve the guest experience within the pool area, consistent with brand attributes and company service standards.
- Collaborates with other departments to ensure the delivery of exemplary guest service.
- Interviews, selects, trains, supervises, counsels, and coaches the pool team for the efficient operation of the pool department.
- Ensures the pool area operates in accordance with local health and safety guidelines, and that all lifeguards receive the necessary training.
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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What This Job Offers
Job Type
Full-time
Career Level
Executive
