Housekeeping Floor Manager - Bellagio

MGM Resorts International

8d • Onsite

About The Position

As a Housekeeping Floor Manager at Bellagio, you will oversee the day-to-day operations of assigned housekeeping areas to ensure a seamless and polished guest experience. You will guide your team in upholding the highest standards of cleanliness and service that reflect the elegance of Bellagio, while following departmental policies, practices, and procedures.

Requirements

• High School Diploma or GED required
• 2+ Years of Prior Relevant Experience required
• Works varied shifts, to include holidays and weekends required

Nice To Haves

• 1+ Year of Experience in Hotel Management preferred
• Comfortable with working Graveyard shift consistently

Responsibilities

• Oversee and ensure the smooth operation of assigned area
• Supervise, train, direct, and assist all employees assigned to the area
• Distribute workload fairly and evenly to those assigned to the station
• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly
• Perform daily written guest room inspections in accordance with department standards
• Perform frequent and consistent visual inspections of guest rooms and assigned public areas
• Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper
• Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off-shift.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees