Senior Full-Stack Software Developer - Workforce Technician

gaiia

7h•Remote

About The Position

Long story short, we're looking to hire a Full-Stack Software Developer with excellent problem solving skills, proactivity and communication abilities to join our Workforce Technician squad. You will join a team of 2 other Full-Stack Developers (including a Team Lead), one Product Manager, one Product Designer and one Quality Assurance Specialist, all dedicated to our Scheduling & Field Technician Management module. As the Workforce Technician squad, your mission is to maximize technician productivity and satisfaction through intuitive tools that simplify fieldwork and remove friction from daily tasks. You will empower technicians to focus on quality work and superior customer service, not administrative complexity. Technically speaking, you will work in a serverless ecosystem of microservices deployed on AWS. gaiia is all-in on Typescript, with frontend, backend and infrastructure-as-code all leveraging Typescript. As part of the Workforce squad, you will: Build robust work order execution workflows, enabling technicians to efficiently complete installations, repairs, and service calls directly from the field. Implement intuitive tools within our Field Service mobile application that guide technicians through structured procedures, checklists, equipment tracking, and status updates. Develop real-time capabilities that allow technicians to access job details, capture notes and photos, collect customer signatures, and seamlessly communicate updates to both dispatch teams and end customers. Develop, in collaboration with talented designers, delightful interfaces that wow our end users.

Requirements

At least five (5) years of experience in Typescript.
At least five (5) years of experience working with the React library.
Experience in DevOps and Cloud providers.
Experience with Node.js.

Nice To Haves

You have experience in React Native.
You have experience with GraphQL.
You have knowledge of telecom concepts.
You have several personal projects exhibiting good coding skills.

Responsibilities

Build robust work order execution workflows, enabling technicians to efficiently complete installations, repairs, and service calls directly from the field.
Implement intuitive tools within our Field Service mobile application that guide technicians through structured procedures, checklists, equipment tracking, and status updates.
Develop real-time capabilities that allow technicians to access job details, capture notes and photos, collect customer signatures, and seamlessly communicate updates to both dispatch teams and end customers.
Develop, in collaboration with talented designers, delightful interfaces that wow our end users.