Senior Fraud Risk & Governance Manager

Commerce Bank•Kansas City, MO

1d•$91,000 - $107,000•Hybrid

About The Position

The main purpose of this job is to lead the development, implementation, and oversight of a comprehensive fraud risk management and governance program. This role is responsible for establishing and maintaining the organization’s fraud risk framework, policies, controls, and governance structures to proactively identify, prevent, detect, and respond to fraud across all business lines. The ideal candidate will possess strong analytical, investigative, and leadership skills, and collaborate cross-functionally to protect the organization from financial and reputational harm.

Requirements

Strong knowledge of fraud risk and governance, including best practices
Strong knowledge of fraud typologies, regulatory requirements, and fraud detection technologies
Proficiency in financial and data analysis tools
Strong analytical, investigative, and problem-solving skills
Excellent communication, leadership, and project management abilities
Business acumen and ability to integrate fraud controls into operational processes
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook
Bachelor’s degree in Criminal Justice, Finance, Accounting, Risk Management, or related field or equivalent combination of education and experience required.
7+ years of experience in fraud prevention, investigation, or risk management within financial services required
Proven experience in building or enhancing fraud programs and governance structures required

Nice To Haves

Master’s degree preferred.
Professional certifications such as CFE (Certified Fraud Examiner) or CAMS (Certified Anti-Money Laundering Specialist) preferred

Responsibilities

Design and implement a fraud risk management program aligned with regulatory requirements and business operations
Develop and maintain fraud-related policies, procedures, and training programs
Conduct fraud risk assessments and identify control gaps and mitigation strategies
Select and manage fraud detection tools, technologies, and case management systems
Support fraud governance boards and ensure adherence to internal policies and external regulations (e.g., FFIEC, BSA/AML)
Monitor fraud trends and emerging threats; recommend and implement proactive controls
Prepare and present fraud-related reports to senior management and regulatory bodies
Support investigations of suspected fraud incidents, coordinating with internal teams, law enforcement, and regulatory agencies
Partner with areas such as Compliance, AML, Internal Audit, Legal, IT Security, and business units to integrate fraud controls into systems and processes
Promote a culture of fraud awareness and ethical conduct across the organization
Analyze data to identify patterns, trends, and potential fraud risks
Monitor the effectiveness of fraud management practices and support data-driven decision-making
Perform other duties as assigned