Senior Fraud Investigator

East West Bank•El Monte, CA

About The Position

East West Bank is seeking a Senior Fraud Investigator. The Senior Fraud Investigator reports directly to the Fraud Investigations Assistant Manager or Fraud Investigations Team Lead. The Senior Fraud Investigator will be responsible for investigating more complex suspected fraud events and mitigating loss exposure. Must be a self-motivated individual with the ability to adapt to changing priorities, analytical and focused with the ability to analyze documents and reports. May be required to support junior level investigators.

Requirements

At least 3 years of previous fraud investigations experience preferably within banking
Perform Quality Assurance
Assists in preparing for various audits and projects as assigned
Performs other duties as assigned
High school degree required, Bachelor’s degree preferred
Applicants must have legal authorization to work in the United States.
We do not offer visa sponsorship at this time.

Responsibilities

Investigate suspected fraud events and reduce potential loss exposure by being compliant with applicable policies and procedures
Review detection reports that monitor suspicious activity
Conduct analysis and research of account activity to assess levels of risk and detect fraudulent activity
Utilize bank systems, resources, policies and procedures to evaluate accounts and situations that may require unique treatment and a specialized approach
Interview victims, witnesses and/or suspects in order to obtain details of an incident
Recommend actions related to the accounts and relationships
Prepare written investigative summaries for Senior Management
Provide guidance to business partners to ensure appropriate actions are taken to mitigate losses and loss exposure
Provide mentoring, training and guidance to junior investigators
Create and submit appropriate internal and external reporting of suspicious/fraudulent activity
Assist department staff with daily work as necessary to keep department responsibilities within service level agreements
Identify inaccuracies, inefficiencies or deviations and work with Fraud Investigations Assistant Manager or Fraud Investigations Team Lead to address
May assist with validation testing for various departmental risk processes and technological upgrades
Meet departmental goals satisfactorily
In depth risk analysis and decision making involved
Operate with minimal supervision and may need to exercise independent judgement in completing assignments
Review designer procedures to ensure such are up to date and in compliance with EWB established policies
Evaluates and analyzes current processes and provides recommendations as needed
May perform other duties as assigned