Senior Forward Deployed Engineer

Galileo•New York, NY

40d

About The Position

As a Senior Forward Deployed Engineer (FDE), you will work directly with our largest customers to design and deliver tailored technical solutions that accelerate their success with generative AI. This is a customer-facing, highly technical role that blends backend engineering with problem-solving and product thinking. You’ll work closely with our Head of Field Engineering, AI engineers, and customer PMs/engineering teams to map ideal workflows, build bespoke integrations, and ensure rapid progress toward production-grade outcomes.

Requirements

Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Information Technology) or equivalent work experience.
5+ years as a backend or full-stack SWE, ideally with experience at an AI-first or developer-focused startup
Proficient in Python and familiar with deploying LLM-based workflows and evaluations
Hands-on experience with OpenAI Agents SDK, LangGraph, CrewAI, MCP, or similar
Familiarity with LLM APIs, RAG architectures, and tools like Rasa, DsPy, or evaluation frameworks
Experience working directly with customers (external or internal), gathering requirements, and delivering impact
Strong communication and problem-solving skills
Willing to travel for onsite work with customers as needed (up to 20%)

Responsibilities

Collaborate with customers to understand their business challenges and design scalable AI-powered solutions
Build custom features, integrations, and workflows using cutting-edge AI frameworks (e.g. OpenAI Agents SDK, LangGraph, CrewAI)
Partner with customer engineering and PM teams to deploy solutions and ensure sustained success
Continuously track, communicate, and align workstreams with internal and customer stakeholders
Travel on-site to work closely with strategic customers and build deep empathy for their needs