Senior Food & Beverage Manager

Aloft Fort Lauderdale AirportFort Lauderdale, FL
15h

About The Position

If you are an experienced food and beverage manager with a passion for people, join our team as Senior Food & Beverage Manager. No matter whether a guest arrives weary from their travels or excited for a vacation, as a Senior Food & Beverage Manager, you and your team know what to do to make them feel at home. They will appreciate the sparkling bar, and a warm welcome. As Senior Food & Beverage Manager you will be leading and inspiring each team member to provide an exceptional guest experience. Operating at a high level of excellence will ensure each guest will know you genuinely care about the quality of their visit, creating a customer for life.

Requirements

  • Must have ability to drive results and achieve desired performance outcomes.
  • You need a professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.
  • Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
  • Have natural instincts and insight for finding the best solution to unclear situations, issues, and problems.
  • Create confidence and trust, while communicating the right message at the right time.
  • Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
  • Be direct yet tactful and considerate of the audience.
  • Speak with others using clear and professional language, being direct, yet tactful.
  • Must be available on days, nights, weekends, and holidays.
  • Clean professional appearance.
  • F&B management experience required.
  • The Senior Food & Beverage Manager role requires standing, walking, and sitting for extended periods through shift.
  • Requires the ability to read and visually verify information in a variety of formats (i.e., small print, computer).
  • Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move, lift, carry, push, pull and place objects weighing less than 35 pounds without assistance.

Responsibilities

  • Manage all food and beverage operations within budgeted guidelines and to the highest standards
  • Achieve profitability through managing, labor, food costs
  • Preserve excellent levels of internal and external customer service.
  • Lead food and beverage team
  • Purchase food, beverages, and supplies.
  • Identify customers’ needs and respond proactively to all their concerns.
  • Lead food and beverage team by attracting, recruiting, training, and appraising talented personnel
  • Establish goals, make schedules, and enforce policies and procedures
  • Comply with all health and safety regulations.
  • Monitor and report sales and guest satisfaction results.
  • Strive to improve service performance.
  • Maintain a friendly, cheerful, and courteous demeanor at all times
  • Encourage and build mutual trust, respect, and cooperation among team members
  • Serve as a role model to demonstrate appropriate behaviors
  • Strive to improve service performance.
  • Communicate clear and consistent messages regarding processes throughout the food & beverage department
  • Develops specific goals and plans to prioritize, organize, standards and meeting the expectations of customers on a daily basis
  • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge and skills
  • Perform other reasonable job duties as requested by the General Manager.

Benefits

  • Employee Referral Program $ Bonus Program $ Merit Increase $ Paid Vacation Flex Days 401k with Employer Contribution Medical, Dental, Vision Life Insurance Long-term/Short-term Disability Accident Insurance
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