Arlo Technologies-posted 4 days ago
Full-time • Mid Level
Carlsbad, CA
501-1,000 employees

At Arlo, we're passionate about creating innovative and reliable solutions that help people protect what matters most to them. Our team is dedicated to delivering products that exceed our customers' expectations, while always pushing the boundaries of what's possible in the world of protection technology. We believe that everyone deserves to feel safe and secure, whether they're at home or away, and we're committed to providing our customers with the peace of mind they need to live their lives without worry. Arlo’s deep expertise in AI- and CV-powered analytics, cloud services, user experience, product design, and innovative wireless and RF connectivity enables the delivery of a seamless, smart security experience for Arlo users that is easy to set up and interact with every day. At Arlo, we’re redefining smart home security and we need your expertise to ensure our devices deliver flawless performance. As a Senior Firmware Quality Engineer, you’ll play a critical role in shaping the reliability, stability, and user experience of products trusted by millions of households worldwide.

  • Drive quality strategy: Apply and enhance Arlo’s testing methodologies, setting the standard for excellence.
  • Hands-on testing: Plan, develop, and execute manual and automated tests across firmware, ensuring regression, compatibility, and stability.
  • Automate smarter: Identify end-to-end scenarios that reflect real customer workflows, with a focus on automation.
  • Collaborate cross-functionally: Partner with Product Management, Engineering, and Operations to design and execute acceptance tests.
  • Analyze and report: Translate test results into actionable insights, clear defect reports, and meaningful metrics.
  • Mentor and guide: Provide technical leadership to peers, sharing best practices and elevating the team’s capabilities.
  • Stay close to the product: Configure and maintain test environments, participate in design reviews, and escalate critical issues when needed.
  • AI: Apply machine learning to enhance test efficiency and dynamically increase coverage across firmware scenarios.
  • Strong analytical and troubleshooting skills, with proven ability to identify root causes of failures.
  • Experience in performance testing (network connectivity, streaming latency, battery life).
  • Passion for quality assurance and delivering exceptional user experiences.
  • Proficiency in SDLC methodologies (Agile, Waterfall).
  • 6+ years of experience in Quality Engineering (firmware or embedded systems preferred).
  • Expertise in test case development and defect management.
  • Hands-on experience with tools such as Jira, Harness, Artifactory, and terminal emulators.
  • Solid understanding of wireless network topologies and protocols.
  • Background in wireless consumer electronics.
  • Strong scripting ability in Python.
  • Knowledge of audio/video compression standards.
  • Experience testing embedded firmware.
  • Familiarity with network packet analyzers (e.g., Wireshark).
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