Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery

WMH•Jackson, MS

1d•Onsite

About The Position

WMH is seeking a Senior Mechanic/Technician to join our elite team. As a Senior Mechanic/Technician, you’ll play a critical role in ensuring peak performance, taking charge of advanced diagnostics, precision repairs, and proactive maintenance on cutting-edge equipment. But this role is more than just turning wrenches—it’s about leading by example, optimizing performance, and mentoring the next generation of skilled technicians. Your expertise will fuel operational success, maximize uptime, and push industry standards forward while fostering a team-driven culture of excellence. At WMH, we don’t just fix equipment—we keep industries moving, develop top-tier talent, and set the gold standard for reliability and innovation in material handling.

Requirements

Experience: 5+ years as a mechanic/technician in material handling, heavy equipment, or automotive industries.
Technical Expertise: Advanced knowledge of diesel engines, hydraulics, electrical systems, and industrial machinery.
Mechanical & Electrical Skills: Ability to diagnose, troubleshoot, repair, and maintain complex industrial equipment.
Industry Knowledge: Familiarity with OSHA regulations, equipment compliance, and workplace safety standards.
Problem-Solving Mindset: Strong troubleshooting and critical-thinking skills to resolve issues efficiently.
Leadership & Mentorship: Proven ability to train, coach, and guide junior technicians.
Customer Service Excellence: Outstanding communication and relationship-building skills.
Technical Proficiency: Experience with diagnostic software, schematics, Microsoft Office, digital work platforms, & fleet management systems.
Work Ethic & Drive: Self-motivated, detail-oriented, and results-driven.
Physical Requirements: Ability to lift 50+ lbs, work in various conditions, and travel within assigned territory.
Valid Driver’s License: Required for company van usage.

Nice To Haves

Certifications: ASE Certification (preferred) in brakes, electrical, diesel, and preventative maintenance. Forklift certification a plus!

Responsibilities

Hit the Road: Start your workday from home, servicing customers on-site in a company-provided van with the latest tools & diagnostic technology.
Own Your Territory: Maintain and repair forklifts, heavy machinery, and material handling equipment across warehousing, distribution, and manufacturing industries.
Be the Expert in the Field: Deliver on-site service with speed, accuracy, and professionalism—our customers rely on you!
Troubleshoot Like a Pro – Diagnose complex mechanical, hydraulic, and electrical issues with precision and efficiency.
Fix it Right, The First Time – Execute top-quality repairs & preventive maintenance to maximize uptime & minimize breakdowns.
Own the Fleet – Maintain WMH and customer equipment at peak performance through scheduled maintenance, inspections, and safety checks.
Train & Develop Junior Techs – Share your expertise, foster a culture of excellence, and guide the next generation of mechanics.
Be a Leader – Set the gold standard in service, helping newer technicians refine their skills and elevate their careers.
Deliver Outstanding Customer Support – Work closely with clients, providing expert consultation, service recommendations, and technical solutions.
Customer-Focused Communication – Keep customers informed about service updates, repairs, and proactive maintenance.
Precision Documentation – Maintain accurate service reports, repair logs, and work orders to ensure seamless operations.
Safety & Compliance First – Uphold OSHA standards, industry regulations, and best practices to keep work environments safe and efficient.

Benefits

Premium Health Coverage – Your well-being matters! We offer premium medical, dental, and vision insurance with HSA & PPO options + company-paid AD&D & life insurance (with additional coverage available).
Exclusive Training & Career Growth – Gain cutting-edge technical skills with our OEM-exclusive and in-house training programs. We invest in your growth, leadership, and future success.
Time to Recharge – Enjoy a generous PTO plan + paid holidays so you can rest, recharge, and spend time with loved ones.
Competitive pay & performance-Based Incentives -Earn what you're worth! 100% of your travel time is paid—no flat rates.
Tool Allowance (Paid Quarterly!) – Keep your gear in top condition with regular tool reimbursements.
Uniforms Provided & Laundered Weekly – Look sharp on the job without the hassle!
PPE & Safety Shoe Allowance – We’ve got you covered with protective gear and workwear support.
Stay Connected – Get a monthly cell phone allowance to ensure you have the tools to communicate effectively.
Company Van, Tablet & Fuel Card – Take your fully-equipped van home and work within your service area with ease.
Secure Your Future – 401(k) match up to 9% + profit-sharing benefits to help you build long-term financial success.
Unmatched Job Stability in a Booming Industry – Material handling is the backbone of logistics, warehousing, and supply chains. Your skills will always be in demand.
Work-Life Balance That Works for You – We know flexibility matters, and we offer schedules that support a thriving career and personal life.
Ongoing Professional Development – We invest in your success with mentorship, leadership training, skill-building opportunities & career advancement opportunities.
Be Part of Something Bigger – At WMH, you're not just another employee—you’re a key player in an industry that keeps the world moving.