Senior Field Service Engineer

Vanderlande Industries • Atlanta, GA

2d • Onsite

About The Position

As a Field Service Engineer (FSE), you will support Vanderlande customer sites from a mechanical and electromechanical perspective. This role will primarily support the launching of new customer sites, with occasional support at existing facilities. The work will be alongside customer employees acting as a consultant, supporting incident restoration, root cause analysis, and other system improvements.

Requirements

• Experienced to degree level in a relevant competency - Mechatronics - Service Technician - Electromechanical
• Minimum 3 years’ experience in material handling systems
• Strong communication skills, written & verbal
• Able to work on own initiative
• Able to prioritize work as and when needed
• Willing to learn and improve technical capabilities
• Good analytical skills
• Solution-oriented attitude
• Great troubleshooter and problem solver

Nice To Haves

• Bachelor’s degree in mechatronics or mechanical engineering
• 5 years’ experience in supporting material handling systems

Responsibilities

• Support troubleshooting incidents on Vanderlande supplied equipment
• Working alongside the customers to perform system maintenance
• Performing health checks and audits on the mechanical aspects of the system
• Performing emergency corrective maintenance
• Act as main liaison between the site and Vanderlande on electromechanical issues
• Work to process and escalate as required
• Write up incident summaries and provide reports as and when required

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees