Senior Field Compensation Representative

Ameritas • Cincinnati, OH

12d • Hybrid

About The Position

The Senior Field Compensation Representative is responsible for providing
quality customer service to field office, producers/representatives, and other
partners on complex customer service inquiries/requests. This position is
accountable to ensure internal and external records are completed accurately and
timely within regulatory guidelines.

At Ameritas, our mission is Fulfilling Life. We do that in many ways, but
especially by helping people invest in themselves by offering trusted financial
products and advice. Because we believe everyone should be happy, healthy, and
financially secure, we work hard to provide trusted financial products and
valued guidance, including individual life and disability insurance, employee
benefits, retirement planning, investments, and wealth management services.

 Position Location:

This is a hybrid role working partially in-office (Cincinnati, OH) and
partially from home.

Requirements

• H.S. Diploma or GED required.
• 2-4 years related experience required, including Accounting and/or Customer Service experience.

Nice To Haves

• Previous Compensation experience is a plus.
• Microsoft Excel experience is preferred. (complexed calculations and percentages)
• Analytical thinking and keen eye for detail is a plus.

Responsibilities

• Collaborate with customers on complex situations through written and verbal correspondence to discuss various contract provisions.
• Perform accounting functions as required for the business area.
• Maintain and balance suspense accounts as needed.
• Verify and approve commissions for new business and renewal runs.
• Create debt report from compensation system.
• Hold compensation from commission runs by doing a debt compare for each cycle.
• Understand the different contracts and how the agents are paid.
• Analyze, process, and service the producer/representative. onboarding and lifecycle including but not limited to transactions throughout the course of the contract.
• Provide authorization for agent of record changes by deciding if the request is in compliance with policies or procedures while implementing complex process changes.
• Ensure compliance with all regulatory rules.
• Train and mentor other associates within business area.
• May participate as a subject matter expert for projects.
• Other duties as assigned.
• Perform calculations and percentages for commission adjustment and advances.
• Audit policies as required for accuracy and assure compensation paid correctly at all levels and compensation type.

Benefits

• 401(k) Retirement Plan with company match and quarterly contribution.
• Tuition Reimbursement and Assistance.
• Incentive Program Bonuses.
• Competitive Pay.
• Flexible Hybrid work.
• Thrive Days - Personal time off.
• Paid time off (PTO).
• Health Benefits: Medical, Dental, Vision.
• Health Savings Account (HSA) with employer contribution.
• Well-being programs with financial rewards.
• Employee assistance program (EAP).
• Professional development programs.
• Leadership development programs.
• Employee resource groups.
• StrengthsFinder Program.
• Matching donations program.
• Paid volunteer time– 8 hours per month.
• Generous paid maternity leave and paternity leave.
• Fertility, surrogacy, and adoption assistance.
• Backup child, elder and pet care support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED