Senior Facilities Engineer - Tiered Sign-On Bonus up to $5,000

County of Wake, NC•Raleigh, NC

1d•Onsite

About The Position

Are you an IT expert skilled in systems administration, network infrastructure, and server management? Can you lead a talented team of IT professionals? If so, Wake County has the perfect job for you! This position, within the General Services Administration Department, leads the Controlled Systems team. Key responsibilities include managing the Fleet Information System, Telematics System, Fuel Management Systems, Parking and Revenue Control System, Computerized Maintenance Management System, Facility Management System, and other GSA systems and IT infrastructure.

Requirements

Bachelor's degree in Engineering, Facility Management, Information Technology or related field
Five years of job-related experience
Valid Driver's License and "safe" driving record
Equivalent education and experience are accepted
Please include ALL prior work experience on your application and resume.
Ability to lead a team of IT professionals from Network Engineers and Systems Admins to Power BI experts.
Strong troubleshooting skills with the ability to take data from multiple sources to identify the point of failure. Ability to establish, configure, test, and maintain operating systems, application software, and system management tools.
Strong understanding of computer systems, database structures, and building control systems. Excellent computer skills including the ability to manipulate large databases and extract relevant information.
Experience with relational databases, database structures, and database management tools; experience with SQL Server Integration Services or similar database integration applications; experience with Power BI and SSRS Reporting.
Ability to gain business practice knowledge of database applications in order to validate data results and ensure data accuracy.
Capable of analyzing data and producing meaningful trend and dashboard tools for application users.
Advanced critical thinking and project management skills with the ability to multi-task and prioritize.
Ability to exercise independent and sound judgment in performing the duties of the position.
Excellent organizational skills with the ability to interact and communicate effectively with individuals at all levels of the organization with tact and diplomacy, and excellent interpersonal, communication, and customer service skills.
Ability to be detail-oriented and possess strong analytical skills.
Superior customer service skills with integrity and commitment to collaboration and forward-thinking efficiency.
Ability to work in a team environment.
Ability to identify problems, determine possible solutions, and actively work to resolve issues with sound judgment.

Nice To Haves

Five years of experience in database querying and administration; application management; database reporting; controlled systems; operations and planning.
Microsoft or other IT certifications.
Experience in SQL Server, FM Systems, facility/fleet management software, Maximo, and Power BI.

Responsibilities

Lead a small team of IT professionals including network engineers, system administrators, and report writers for various systems.
Gain understanding of controlled systems and the end users’ operational practices to provide reactive and proactive support with data management.
Provide technological support of controlled systems to GSA and its respective divisions. Maintain and upgrade critical GSA computer systems and interfaces (including work order management systems).
Analyze, design, construct, document, and manage engineering-controlled systems that include end of line devices, field panels, networks and related firmware and specialized equipment gateways.
Maintain and develop application configurations specific to GSA, research and enact system enhancements, monitor system performance and activity, and troubleshoot hardware and software problems.
Monitor and ensure scheduled events in controlled systems are functioning as designed. Restore systems and databases from backups when failures occur.
Develop and maintain import routines utilizing application tools and SSIS. Verify accuracy of imported and hand-entered data using a combination of SQL Queries, SSRS Reports and Power BI. Utilize SQL coding skills in an up to date and efficient manner.
Design, analyze, and validate customized data reports to provide Key Performance Indicators, ensure data integrity, and provide operational improvements.
Develop visualizations within Power-BI in order to represent individual work group data trends in order to provide management the tools to make data driven decisions.
Plan, test and implement software and hardware upgrades and version updates to various control systems.
Develop and provide reports to users on regular and ad hoc basis. Work with vendors in researching and recommending new products and troubleshooting software problems or questions.
Serve as liaison between vendors, departments, teams, and users to allow timely and efficient project conclusion.