Senior F&B Manager (AT&T Discovery District)

ASM Global • Dallas, TX

24d • Onsite

About The Position

The Senior Food and Beverage Manager will be responsible for managing the daily operations and execution of strategy within the F&B department. This person will manage employee performance, registers, inventory controls, optimizing profits and providing exceptional guest experiences in a high-volume destination to maximize profitability, control sales, margins, and inventory turns. This position reports to the General Manager.

Requirements

• College degree is preferred.
• Bachelor of Science degree in hotel/restaurant management is desirable.
• A combination of practical experience and education will be considered as an alternative
• Have a minimum of 3 years of hospitality experience in a high volume fast-paced restaurant
• Proficient in the following dimensions of restaurant functions: food planning and preparation, inventory management, sanitation, service standards, staffing and employee management, payroll and financial reporting
• Able to organize time effectively, forward plan and prioritize tasks to ensure the workload is balanced and urgent situations are dealt with immediately.
• Ability to multitask and delegate duties when necessary
• Ability to communicate effectively to interact with staff and guests
• Must have excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette
• Ability to work long hours and flexible shifts including mornings, nights, weekends and holidays
• Ability to think on your feet and under pressure while maintaining a positive outlook and attention to detail
• Must be punctual and dependable
• Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.

Responsibilities

• Understand and execute Legends Best Practices standards.
• Assure compliance with company service standards, inventory, and cash control procedures
• Coach and communicate with the F&B team about all our products and services, enthusiastically model selling behavior, share technical knowledge, and provide recommendations about ways to connect our customers with the right solutions or products
• Supervise and coordinate activities of the food and beverage staff to ensure that all guests receive prompt and courteous service
• Pro-actively deal with guest queries, advising guests on menus and beverage selections, ensure satisfaction with food and service, and if necessary, respond to complaints in an expeditious manner
• Maintain an accurate and up-to-date plan of restaurant staffing needs - Prepare schedules and ensure that the restaurant is staffed for all shifts
• Responsible for ensuring consistent high quality food preparation and service
• Inventory Management to include daily, weekly and monthly inventory tracking and working directly with the purchasing manager for supply requisition and delivery schedules
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Responsible for ensuring that all financial (invoices, reporting) and HR/Payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Supervise general cleaning tasks using standard products as assigned to adhere to health standards.
• Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
• Ensure a safe working and guest environment to reduce the risk of injury and accidents - Completes accident reports promptly in the event that a guest of employee is injured
• Responsible for Food Handler’s certificate procurement and updates for all F&B staff
• Buying - Re-ordering replenishment stock as needed, discontinuing products based on lack of performance
• Buying – creating Purchase orders and following appropriate approval procedures
• Ensure all cash handling procedures are documented and enforced
• Ensure all opening and closing procedures are followed.
• Manage end-of-night closing procedures, making sure that all areas are clean, tidy, and secure, ready for the next event.
• Counsel team members on performance issues and take appropriate corrective action in partnership with management and Human Resources.
• Maintain a calm demeanor and manage issues professionally and according to company standards, setting a positive example.
• Attend weekly operations meetings
• Complete other duties assigned by Management.

Benefits

• Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees