Senior Externship Advisor

Smith Chason College•Ontario, CA

1d•Onsite

About The Position

The Senior Externship Advisor is responsible for the overall functioning and performance of the Externship Department by providing day-to-day support with respect to policies, procedures, student engagement, retention, and completion goals in a student centric campus environment. This role supports and represents the Externship Department in its day-to-day operations, ensuring support of students, affiliates, registry, regulatory compliance, and consistency of practice and maintenance of optimum service levels. The advisor works with program directors, faculty, and the education department to ensure students are placed in suitable clinical sites and supports activities to achieve student engagement, satisfaction, retention, and completion goals. The position also involves monitoring student progress, maintaining documentation, ensuring regulatory compliance, and fostering a positive student experience.

Requirements

Minimum of an Associate Degree or equivalent but relevant experience
Ability to prioritize, multi-task, perform well under pressure, meet deadlines, and work flexible schedules
Ability to communicate with high level industry supervisors and management teams
Strong ability to work independently and collaboratively with other staff members
Ability to engage in critical thought and analyze all types of quantitative and qualitative data into reports and presentation for strategic planning and problem-solving
Provides support to and ensures accountability for achievement for results; extremely focused; strong organizational skills; simplifies often complex and lengthy matters; effective time management skills; ability to separate critical issues and identify priorities
Ability to track, monitor, assess and evaluate student progress and outcomes
Individual must possess strong motivational skills, oral and written communication proficiency, and exceptional documentation skills
Provide excellent student customer service
Must have strong technical skills including all computer applications, internet research, database management, and analytical skills
Demonstrates integrity, credibility, confidentiality, and responsibility in all interactions
Possesses high ethical standards and an honest, open, and consistent approach to working with peers, employees, and staff
Individual must be professional in all aspects of the position including appearance, demeanor, and attitude

Nice To Haves

Bachelor Degree preferred

Responsibilities

Supports and represents the Externship Department in the day-to-day operations of the department, ensuring support of students, affiliates, registry, regulatory compliance, and consistency of practice and maintenance of optimum service levels
Works with program director, faculty and education department to ensure each student is placed in a clinical site where the student will be the most successful according to their specific characteristics and skill set
Provides support with faculty and staff, colleagues, students, and community partners to support, provide and/or facilitate activities that ensure that the campus achieves its student engagement, satisfaction, retention, and completion goals
Provides support, in relation to policies, procedures, and operational plans regarding students and services for students, including risk management
Ensure that the Externship Department monitors students’ attendance and academic performance on a weekly basis, progress toward program completion, recommending interventions as needed
Ensure the Externship Department maintains appropriate documentation regarding advising sessions including meeting overviews, progress notes, referrals, and follow-up activities
Ensure that the Externship Department is compliant with all regulatory bodies
Work closely with campus leadership and the education department to ensure a positive student experience
Must be proactive in reviewing student population and schedules and providing respective data to the Campus Director and Site Development to ensure there will be enough externship sites available when needed
Stay informed of current industry standards, certification requirements, trends, and technology
Work with Program Director, faculty and education department to ensure each student is placed in a clinical site where the student will be the most successful according to their specific characteristics and skill set
Work closely with the Registrar to ensure accurate and timely attendance and performance records
Support externship orientation workshops
Adhere to HIPAA regulations
Must conduct regular site visits to verify student progress and maintain positive site relations
Leads or participates in committees as assigned
Maintains knowledge of Smith Chason College programs, campus resources, information systems, and policies and procedures
Additional job-related duties as required and assigned by the Campus Director