Senior Executive Engagement Specialist

Palo Alto Networks
1dOnsite

About The Position

As a Senior Executive Engagement Specialist, you will serve as the strategic orchestrator for executive engagements involving our CEO and President. You are optimizing the interaction model between our most senior leadership and our most strategic global accounts. You will act as the initial approver for all inbound requests, leveraging deep business acumen and cybersecurity knowledge to ensure our executives are deployed where they can have the highest impact. Because this role is highly visible and involves interactions with prospects, customers, and partners, this individual must demonstrate an elevated level of professionalism on a daily basis. The role requires that this individual be knowledgeable and confident when interacting with executives. This individual must be able to work well in a small team environment and cross-functionally across the company, have high energy level, a positive attitude, strong work ethic and ability to quickly build rapport and trust with internal and external clients. This position requires on-site presence.

Requirements

  • Bachelor's degree with 5 years of experience in Sales Development, Executive Support, or Strategic Operations, or Master's degree with 3 years of experience, or a new PhD graduate.
  • Deep knowledge of the cybersecurity landscape and B2B SaaS environments is required to effectively brief leadership on "complex cyberthreats".
  • Exceptional ability to distill complex account data into brief, impactful executive summaries.
  • Proven track record of managing executive engagement processes and collaborating with Executive Assistants (EAs) and Security teams to ensure seamless execution.
  • Ability to drive action items through to completion with internal stakeholders while maintaining a high level of professionalism and dependability.

Nice To Haves

  • Experience working with IT and Marketing teams to improve SFDC tools, briefing templates, and planning trackers.

Responsibilities

  • Rigorously vet and qualify Executive Outreach Requests (EORs), collaborating with SVPs and Theater Leads to determine if an engagement aligns with the CEO’s or President’s top priorities.
  • Research and develop high-level briefing content that prioritizes deal opportunity details and technical resource requirements. You will ensure that support history—even resolved issues from the past 6–12 months—is contextualized to prevent executive blind spots.
  • Master the art of "short and succinct" communication, drafting high-stakes emails for executive approval that mimic their specific style and tone.
  • Orchestrate weekly cross functional team meetings to align on executive engagement across Communications, Events, and Executive Office.
  • Lead and manage the planning and strategy for travel/roadshows, including major industry events (e.g., RSA, Board Meetings, EMEA trips) with stakeholders.
  • Coordinate logistics that respect executive "on-the-road" preferences and maximize customer face-time.
  • Maintain the EOR tracking system and provide quarterly analytics to Sales Leadership, while navigating the nuances of executive feedback to ensure key win stories reach the Communications teams.
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