Senior Executive Assistant, Office of the President

Forrest JohnsonKnoxville, TN
14dOnsite

About The Position

What You’ll Do Executive Support & Time Management Manage the President’s calendar, scheduling, and daily workflow to maximize efficiency and focus. Provide daily and near-term reminders, preparation notes, and prioritization support. Screen and manage incoming communications, including emails, phone calls, texts, and physical mail. Act as a gatekeeper while maintaining professionalism and responsiveness with internal and external stakeholders. Communication & Writing Support Draft, edit, and refine written materials on behalf of the President, including emails, correspondence, notes, and internal or external communications. Take rough or technical input from the President and convert it into clear, polished, professional written output. Capture notes from meetings, calls, and discussions and translate them into actionable follow-ups when required. Logistics Coordinate complex domestic and international travel, including flights, lodging, ground transportation, and detailed itineraries. Maintain flexibility to work outside normal business hours, including evenings or weekends, based on business needs. Meeting & Coordination Support Schedule and coordinate meetings with executives, customers, partners, and internal teams. Prepare meeting logistics, materials, agendas, and follow-up actions as needed. Serve as a point of coordination between the President and AMS leadership, staff, customers, and external partners. Administrative & Office Support Maintain organized digital and physical filing systems for executive correspondence, documents, and records. Gather receipts and prepare expense reports. Assist with special projects, administrative tasks, and ad-hoc requests as assigned. Anticipate potential issues or conflicts and proactively address them before they escalate. Who We’re Looking For Highly organized and disciplined; comfortable operating within fast-moving executive environments that require precision, follow-through, and sound judgment. Independent problem solver who balances confident ownership of responsibilities with good judgment around when to seek guidance; takes initiative while remaining accountable to established expectations and priorities. Self-motivated and detail-oriented; demonstrates a strong commitment to accuracy, discretion, and quality, with an understanding of the importance of reliable support to executive effectiveness and organizational success.

Requirements

  • Consistently energetic, positive, and professional demeanor
  • Significant experience providing executive-level administrative or operational support to a senior leader (President, CEO, Founder, or equivalent)
  • Exceptional organizational skills and attention to detail
  • Strong written and verbal communication skills, with the ability to edit and improve others’ writing
  • High emotional intelligence and the ability to read situations, personalities, and priorities
  • Absolute discretion and comfort handling confidential and sensitive information
  • Advanced computer skills, including proficiency with Microsoft Office tools such as Excel, Word, and PowerPoint
  • Experience booking and managing complex travel arrangements
  • Flexibility to work extended hours, and adapt to changing schedules
  • A self-starter mentality with the ability to operate independently and take initiative
  • Executive-level presence and professionalism in all settings

Responsibilities

  • Manage the President’s calendar, scheduling, and daily workflow to maximize efficiency and focus.
  • Provide daily and near-term reminders, preparation notes, and prioritization support.
  • Screen and manage incoming communications, including emails, phone calls, texts, and physical mail.
  • Act as a gatekeeper while maintaining professionalism and responsiveness with internal and external stakeholders.
  • Draft, edit, and refine written materials on behalf of the President, including emails, correspondence, notes, and internal or external communications.
  • Take rough or technical input from the President and convert it into clear, polished, professional written output.
  • Capture notes from meetings, calls, and discussions and translate them into actionable follow-ups when required.
  • Coordinate complex domestic and international travel, including flights, lodging, ground transportation, and detailed itineraries.
  • Maintain flexibility to work outside normal business hours, including evenings or weekends, based on business needs.
  • Schedule and coordinate meetings with executives, customers, partners, and internal teams.
  • Prepare meeting logistics, materials, agendas, and follow-up actions as needed.
  • Serve as a point of coordination between the President and AMS leadership, staff, customers, and external partners.
  • Maintain organized digital and physical filing systems for executive correspondence, documents, and records.
  • Gather receipts and prepare expense reports.
  • Assist with special projects, administrative tasks, and ad-hoc requests as assigned.
  • Anticipate potential issues or conflicts and proactively address them before they escalate.

Benefits

  • Health Coverage – Generous employer contributions toward comprehensive health, dental, vision, life, and disability insurance
  • Retirement – 401(k) with generous employer matching contributions
  • Paid Time Off – 20 days annual vacation plus at least 10 paid holidays per year
  • Career Growth – Annual salary reviews, raises, and advancement opportunities within a fast-paced, team-oriented, mission-driven organization
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