Senior Ethics Analyst

Sempra International•San Diego, CA

12d

About The Position

At Sempra, we tackle the biggest energy challenges that face our industry. Our high-performing team leverages the full capabilities of our organization to serve 40 million consumers across North America. By collaborating and challenging one another across multiple disciplines, we inspire our best work, ideas and innovation. From increasing liquified natural gas (LNG) capacities to reducing carbon emissions to helping people prepare for the realities of climate change, we are committed to building a better energy future for all. Primary Purpose Plays a critical role in supporting the company's Ethics and Compliance program, including management of the company's Ethics & Compliance Helpline. Responsible for maintaining the integrity of the Helpline case management system, ensuring timely triage and assignment of cases, identifying areas for process improvement, providing support to workplace investigator teams, generating reports, preparing presentations and analyzing data to identify trends, hot spots and patterns for use by the Board and senior leadership to support informed decision-making on ethics and compliance issues.

Requirements

Bachelor's degree in business management, human resources management, related field, or equivalent years of relevant experience is required.
3+ years of experience in ethics, audit, compliance, human resources, employment law, or related field is required.
Demonstrated competence in conceptual, analytical, and problem-solving skills.
Advanced ability to interpret complex data sets and identify trends, patterns, and anomalies.
Self-starter who can work independently and takes a proactive approach to recommending process improvements based on data insights.
Strong proficiency in managing and optimizing case management systems, including configuration and troubleshooting.
Intermediate to advanced skills in reporting and data visualization tools (e.g., Yellowfin)
Strong organizational and administrative skills, including strong attention to detail and the ability to prioritize and control workload.
Commitment to maintaining data integrity across systems and reports.
Proven capacity to effectively communicate, promote, and uphold ethics and compliance initiatives and values, including discretion and confidentiality.
Excellent communication and interpersonal skills including developing and maintaining collaborative business relationships.
Ability to take initiative in collaborating with vendors and IT teams to implement solutions.
Intermediate to advanced computer skills, including MS Office Suites, database management, and case management platforms.

Responsibilities

Manages and maintains the web-based case management system. Collaborates with internal users and third-party vendor to resolve system issues.
Identifies opportunities for system optimization and collaborates with internal users and third-party vendor to implement enhancements and process improvements.
Updates and manages case information in case management system.
Updates system fields and structure to align with reporting needs and compliance requirements.
Serves as a subject matter expert for system functionality and improvements.
Analyzes Helpline and related data to identify trends, patterns, and emerging risks. Uses the reporting tool within the case management system to create dashboards and reports.
Prepares presentations and statistical summaries for the Audit Committee of the Board of Directors, enterprise-wide committees, internal counsel, executives, case managers and other stakeholders.
Reviews and analyzes new Helpline intake reports to determine appropriate case categorization and triage.
Notifies appropriate investigation team for each new case and assigns for investigation or handling according to our guidelines.
Tracks progress of investigations and case handling and reports to stakeholders on the same.
Leads system-related training sessions for new investigators and case managers.
Delivers presentations on Helpline case data and investigation trends.
Performs other duties as assigned (no more than 5% of duties).