Senior Escrow Specialist

Selene Finance LP•Carrollton, TX

35d

About The Position

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you! Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with the ability to prioritize and maintain a large volume of multi-faceted work. Also required is the ability to be flexible and adapt to a fast-paced and changing business environment as other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work closely with the tax outsource vendor to ensure quality of service and adherence to contracts Ensure all Tax research issues are handled in a timely fashion, including inquiries on Disbursements, Returnd/Refunds, Delinquent Taxes, Tax Sales, and establishment of tax lines Ensure tax payments are disbursed timely Prepare monthly vendor scorecards for adherence to SLAs stated within SOW Establish internal controls to reduce clerical errors and customer complaints Develop and maintain departmental policies and procedures Prepare monthly reports for senior management Sr Associate Responsibilities: Responsible for assisting Management with implementing the overall direction, coordination and evaluation of their department. Carries out responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include assisting training, planning, assigning and directing work, addressing complaints, and resolving problems.

Requirements

High school diploma or general education degree (GED) required.
Two to five years' related experience and/or training required.
At least two years’ experience in supervisory role required.
Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook).
Previous experience with MSP, Black Knight/LPS and/or Fiserv required.

Nice To Haves

Bachelor's degree (B. A.) or higher in business related field from an accredited four-year college or university preferred.

Responsibilities

Work closely with the tax outsource vendor to ensure quality of service and adherence to contracts
Ensure all Tax research issues are handled in a timely fashion, including inquiries on Disbursements, Returnd/Refunds, Delinquent Taxes, Tax Sales, and establishment of tax lines
Ensure tax payments are disbursed timely
Prepare monthly vendor scorecards for adherence to SLAs stated within SOW
Establish internal controls to reduce clerical errors and customer complaints
Develop and maintain departmental policies and procedures
Prepare monthly reports for senior management
Responsible for assisting Management with implementing the overall direction, coordination and evaluation of their department.
Carries out responsibilities in accordance with the organization’s policies and applicable laws.
Responsibilities include assisting training, planning, assigning and directing work, addressing complaints, and resolving problems.