Under minimal direction, the ERP Analyst is responsible for configuring, documenting, testing, modifying, and maintaining ERP applications. This role involves collaborating with business partners to examine, design, and implement robust employer solutions; documenting system requirements; developing functional design documentation; configuring solutions; and ensuring thorough unit/integration testing to meet customer expectations. Professionals in this role must possess excellent problem-solving techniques, as they partner with colleagues to develop and implement new solutions to help optimize company processes, resulting in efficiencies and cost savings. The analyst may be assigned to more complex build and configuration tasks and resolve advanced issues. They provide IT support to end users to ensure reliable application system availability and performance and are responsible for system integrity. The position provides direction and support to team members to ensure work efforts deliver the highest business value and/or reduce system use burden. It also involves working with functional analysts and/or business owners to optimize the effectiveness of the ERP system through workflow analysis, data collection/reporting, and end-user training, with a focus on process improvement. The analyst creates effective technical reports, demonstrations, and instructional manuals to document systems development and offer ERP software upgrade recommendations. They develop test scripts and processes for ensuring the integrity of the ERP system and complete other duties and tasks as assigned. The ERP Analyst may be viewed as a subject matter expert on specific modules within one or more enterprise-wide systems.
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Job Type
Full-time
Career Level
Senior
Number of Employees
11-50 employees