Senior Epic Configuration Analyst - Epic Bridges

Presbyterian Healthcare Services

59d•$77,563 - $118,394•Onsite

About The Position

Build your Career. Make a Difference. Presbyterian is hiring a skilled Epic Configuration Analyst This position is responsible for in-depth knowledge of assigned Epic System software. This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization's needs.

Requirements

Bachelor's degree plus 2 years' of IT or business experience.
2 years of Epic specific experience.
6 years' of additional experience can be substituted in lieu of degree.
Epic certified in supporting application plus additional proficiency/certification/badges in related application area

Nice To Haves

Epic Bridges Certification

Responsibilities

Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.
Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.
Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications.
Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.
Modify Epic records, tables, and master files to support the application design, additions, and changes.
Implement changes using documented procedures that are compliant with department s policies and procedures.
Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records.
Have advanced understanding of your supported application, integration and general understanding of clinical/revenue cycle applications.
Work independently 100% of the time.