Senior Epic Analyst (Beacon)

Children's Hospital Boston•Boston, MA

41d

About The Position

The Senior Epic Analyst - Beacon is primarily responsible for protocol build and the configuration, implementation, and ongoing support of Epic Beacon (Oncology) workflows. This role collaborates closely with clinical teams, operational leaders, and IT colleagues to ensure Beacon functionality aligns with clinical protocols, medication management, and organizational objectives. The analyst serves as a key liaison between end users and technical teams to optimize workflows, troubleshooting issues, and support system enhancements.

Requirements

Bachelor's degree or equivalent experience in healthcare, IT, or related field.
5 years of experience directly involved in Epic application support performing builds in the targeted application(s).
Demonstrated experience with protocol management/build in oncology or complex clinical workflows.
Strong problem-solving, analytical, and communication skills.
Ability to collaborate effectively with clinical, operational, and IT teams.
Epic Beacon - Required

Nice To Haves

Experience working in a hospital or academic medical center environment.
Familiarity with oncology medication management, chemotherapy protocols, and clinical decision support.
Experience with Epic upgrades, testing, and optimization projects.
Understanding of Willow medication build or prior Willow experience

Responsibilities

Lead protocol build in Epic Beacon, including treatment plans, orders, and clinical workflows.
Partner with oncology clinical staff to understand protocol requirements and translate them into effective Epic workflows.
Configure, maintain, and support Epic Beacon workflows.
Participate in testing, validation, and optimization initiatives for new or updated Beacon functionality.
Troubleshoot and resolve issues related to Beacon workflows, escalating complex problems as needed.
Develop and maintain documentation, including workflow diagrams, build guides, and support materials.
Collaborate with IT, pharmacy, and clinical teams to ensure successful adoption of system changes.
Support ongoing training and education for clinical staff related to Beacon functionality.
Participate in system upgrades, go-live activities, and optimization projects.
Provide tier-two support and serve as a subject matter expert for Beacon users.