Senior Engineering Manager, Conversion
About The Position
The Conversion Engineering team plays a critical role in improving the borrower experience and driving top-line performance. This team owns the Unified Funding Application experience, building and optimizing across the stack to provide borrowers with a seamless experience. They sit at the intersection of engineering, product, machine learning, and design to run experiments, build personalized experiences, and rapidly launch high-impact product features. With deep investments in automation and data-driven decision-making, the team's work directly impacts one of Upstart's most critical operating metrics: conversion rate.
Requirements
- 2+ years of engineering management experience leading full-stack or frontend-leaning teams.
- Proven success partnering with product and analytics to deliver measurable impact on customer-facing metrics.
- Strong technical background with the ability to support and challenge technical decisions at a high level.
- Excellent communication skills and a track record of collaboration with cross-functional stakeholders.
- Experience building and scaling web applications with a focus on user experience and experimentation.
Nice To Haves
- Experience leading engineering teams in growth, funnel optimization, or personalization domains.
- Prior exposure to A/B testing, machine learning integration, or high-scale experimentation frameworks.
- Strong product mindset with a passion for understanding user behavior and making data-informed decisions.
- Familiarity with CI/CD pipelines, automated testing, instrumentation, observability, and monitoring.
Responsibilities
- Lead and grow a high-performing team of 8+ engineers focused on transforming the application flow into a seamless, optimized, and personalized experience.
- Own core borrower experiences from initial application through offer acceptance, shaping critical user touchpoints across multiple product lines.
- Partner deeply with Product, Analytics, Machine Learning, Marketing, and Design to prioritize and launch high-impact A/B tests, personalization models, and product flows.
- Drive cross-functional execution that keeps stakeholders informed and involved in order to make data-driven decisions.
- Support and mentor engineers of all technical skill levels while fostering a culture of excellence, curiosity, and product-minded thinking.
- Play a strategic role in technical decision-making, including challenging assumptions, validating approaches, and helping the team scale thoughtfully.
Benefits
- Competitive Compensation (base + bonus & equity)
- Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
- 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
- Employee Stock Purchase Plan (ESPP)
- Life and disability insurance
- Generous holiday, vacation, sick and safety leave
- Supportive parental, family care, and military leave programs
- Annual wellness, technology & ergonomic reimbursement programs
- Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
- Catered lunches + snacks & drinks when working in offices
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Credit Intermediation and Related Activities
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
