Senior Engineer, Service Innovation
About The Position
Auris Health, a member of the Johnson & Johnson family of companies is currently hiring a Senior Engineer, Service Innovation. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com About MedTech Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech At J&J MedTech we're changing the trajectory of health for humanity, using robotics to enhance healthcare providers' abilities and improve patients' diagnoses, treatments, and recovery times. Join our collaborative, rapidly growing teams. You'll collaborate on breakthrough medical technologies that unite multiple subject areas to build a connected digital ecosystem that advances medical professionals' skills and improves patient outcomes. The Senior Engineer, Service Innovation will play an essential role in supporting the Service and R&D teams. This position involves establishing collaboration between R&D, Service Innovation and other multi-functional product development teams to improve the performance and reliability of the robotic medical platforms. You will be developing innovative solutions that address Design for Serviceability, optimizing mechanisms, and supporting the Service business. This is a great opportunity for a self-motivated individual who thrives in a fast-paced environment passionate about delivering outstanding support and improving patient care.
Requirements
- Minimum of a Bachelor’s degree and/or University degree is required; focused degree in Engineering (e.g. Mechanical, electrical or Biomedical) preferred.
- A minimum of 4 years of professional work experience
- Experienced with working in a development environment, understanding of the product creation processes and the basic technical principle of applicable systems/components.
- Standout colleague with good interpersonal skills and ability to influence others.
- Proven partnership qualities and experience working collaboratively with different team members from all levels and functions in the organization.
- Experience in DFX, designing for Serviceability, designing for Manufacturability/Repairability, lean methodologies.
Nice To Haves
- R&D, Manufacturing/Repair experience is a plus.
- Project management skills and experience (planning, monitoring, execution, etc.)
- Previous experience in the medical devices industry, basic knowledge of working in an ISO and FDA regulated environment is a plus.
Responsibilities
- Incorporate Design for Serviceability and Design for Manufacturability/Repairability into product design and change control, translating repair-center reality into clear Service requirements.
- Assess product/subsystem serviceability against defined Service requirements and reliability targets (component + system level).
- Investigate implications of new technologies/changes on Service processes; identify business impact and required Service results.
- Develop/validate repair workflows and acceptance criteria; support creation of repair work instructions and test cases for verification/validation of Service functionalities and advise on execution.
- Monitor service performance, analyze results, and recommend product and service process improvements, including defining, creating, and publishing the required spare parts that enable effective service execution in the field.
- Partner with R&D and Manufacturing to propose design updates and service innovation concepts that improve service and repair performance.
- Represent the Service organization in the product development process in the Change Review Boards.
- Act as single point of contact for the Service-related work.
- Serve as a connector across R&D, Manufacturing, and Service to address Service requirements through the product creation process.
- Define the requirements of the technical training courses of the products and review the training content.
Benefits
- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company’s long-term incentive program.
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
