Senior Engineer, Ethernet Circuit Design and Provisioning

Ziply Fiber•Everett, WA

11d•$82,500 - $137,500

About The Position

The Senior Engineer, Ethernet Circuit Design and Provisioning role will be focused on implementing and verifying circuits from the customers premises to the MEN network to provide Layer 2 and Layer 3 services. The role is to design and provision Customer Ethernet circuits through Ziply’s Ethernet network while completing daily M6 tasks. The Senior Engineer will work closely with OSP, Broadband Engineering, Transport Engineering, Planning and Project Managers. They are also required to add and maintain accurate M6 circuit inventory records and keep the IP and VLAN Netbox database records updated as needed. Additionally, the Senior Engineer will work with outside Technicians both internal and external to provide support in turning up customer NID’s and will occasionally be required to work with customers or their vendors to validate and resolve Test and Turn up issues.

Requirements

Bachelor’s degree in engineering, IT, or relevant field.
Minimum of five (5) years of experience in Telecom Circuit Design and Ethernet Provisioning work groups.
Minimum of two (2) years’ experience in Ethernet networking (Routers, Switches).
Strong Circuit Design and provisioning skill sets across all technologies with a primary focus on Ethernet products.
Be able to meet or exceed design and provisioning objectives set by management.
Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
Strong verbal and written communication, attention to detail, and organizational skills.
Ability to work within critical deadlines.
Ability to adjust to rapidly changing priorities and schedules.
Ability to provide excellent customer service.
Working knowledge of the OSI Network Protocol/layer; Ethernet, HDLC, PPP, MPLS, CDP, LLDP, IPv4, IPv6, IP Sec, BGP, OSPF, TCP, IP, UDP, DNS, DHCP, FTP, HTTP, SSH, SNMP, Telnet, TFTP, ATM, Frame Relay.
Working knowledge of Metro Ethernet Standards service types: E-Line, E-LAN topologies
Working knowledge of EVPN, VPLS. IPVPN/MPLS, VoIP, Ethernet and Dedicated Internet, Metro-Ethernet, T1/MLPPP.
Working knowledge of Working Knowledge of customer premise Managed Router Firewall/Security.
Working knowledge of Juniper and Cisco Network Routing/Circuit Provisioning.
Working knowledge of Metro Ethernet Standards service types: E-Line, E-LAN topologies.
In depth knowledge of Quality of Service that addresses Service Level Agreements specifically addresses Y.1564, Y173, and RFC 2544.
Understanding of various Ethernet products, EvPL, EIA, ELAN.
Experience with Layer 1 and 2 EMS Systems.
Familiarity of transport equipment and types (Bonded Copper, Bonded T1, Ethernet over SONET and SES over GPON). Will need troubleshooting skills to assist in isolating Layer 1 related issues with central office and or field technicians for new installation and change order activity.
Working knowledge of different vendors and equipment: o Alcatel-Lucent - 7210, 7450, 7750 o Adtran - TA5000, TA500x, 8044, 800 series NID’s

Nice To Haves

Knowledge of Varasett work orders.
Proficient at reading and implementing work orders packages from Engineering.
M6 MetaSolve Circuit Design, Network Systems and Equipment Inventory.
Experience troubleshooting Network System issues within M6.
Experience in Dynamics, NAE2, CXP and NETBOX preferred.
Strong emphasis on Optical and Ethernet Circuit Design (ROADM, SONET, UNI, EVC)
Creating EWO’s within M6 to support Customer Ethernet orders.
Certifications a plus: CCNA, CCNP, CCIE, VoIP, MEF, UNIX
Telecom or Broadband industry-specific experience.

Responsibilities

Develop understanding of current processes.
Participate in the development of new processes where needed.
Create processes and Process documentation that directly supports the circuit design team.
Partner cross functionally to streamline delivery to customers.
Manage M6 work queues efficiently and effectively.
Work escalations and high priority circuits as needed in a fast-paced work environment.
Provision/Design INL (Inter Network Link), DL (Direct Link - EIA), and CNL (Customer Network Link) circuits.
CLR/DLR/GLR creation of UNI and EVC circuits.
Work tasks by accessing M6 system to provision and design customer circuits.
Access various web-based and GUI based programs that aide in the daily function of design and provisioning in conjunction with M6 and Netbox.
Perform Layer 2 and 3 Provisioning in various Ethernet Switches and Routers by remotely logging in to activate Customer’s Ethernet services.
Provision customer NIDS by remotely logging in and making them available for Layer 2 and Layer 3 services to be added.
Provide Technical Design support to the circuit provisioning designers to assist with creating a solution to complex designs.
Circuit design subject matter Expert (SME) for new design system rollouts.
Participate in network design review, understand network standards and address network design errors.
Act as Liaison between the access team and adjacent work teams that support ISP engineering.
Assist with training of new resources.
Mentor/train less experienced personnel or other departments.
Effectively communicate with customers as needed.
Work flexible hours to satisfy Customer demands.
Must be available to work regular business hours Pacific Standard Time.
Must also be available to work on-call, evenings and weekends as needed.
Performs other duties as required to support the business and evolving organization.