Senior Engineer End User Compute

Digital Realty Global • Austin, TX

5d • Hybrid

About The Position

Position Title: End User Compute Sr Engineer Location: Austin, TX (Hybrid) Your role T he primary focus is to lead the subregional L2 IT support team and provide on-site and remote support to Digital Realty end-users and collaborate with the IT Engineering teams to maintain Digital Realty’s IT infrastructure. Regional and global collaboration between the IT teams is vital and encouraged to further improve knowledge and experience transfer between different countries. What you’ll do Lead the design, deployment, and optimization of EUC solutions (endpoints, Intune, VDI, Microsoft 365). Act as 3rd-level escalation point for complex EUC incidents and problem resolution. Manage endpoint lifecycle including images, deployment, patching, and automation. Define technical standards, create documentation, and ensure compliance with IT policies. Support global projects such as Microsoft 365/Teams adoption, endpoint rollouts, and Zero Trust security initiatives. Mentor junior engineers and IT support staff. Research and recommend emerging EUC technologies. Develop automation scripts (PowerShell, Python) to improve operations. Represent EUC in technical project discussions and cross-functional IT initiatives. What you’ll need Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience). 5+ years in EUC engineering or IT infrastructure roles. Microsoft Certified: Endpoint Administrator, Teams Administrator, or Enterprise Administrator Expert. ITIL Intermediate or equivalent certification desirable. Deep technical expertise in Microsoft 365, Teams, Intune, Autopilot, and endpoint security. VDI technologies such as Citrix, VMware Horizon, or Azure Virtual Desktop. Advanced knowledge of Active Directory, Group Policy, and identity management. Automation and scripting (PowerShell, Python). IT security best practices for endpoints and compliance frameworks. A bit about us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter . A bit about our team Our IT team is at the heart of our business. We develop infrastructures, design and build networks, support servers and provide the first line of support by delivering rich connectivity for our customers. With new data centers coming online all the time, it’s a rapidly changing technical environment so our team is always ready to innovate and take the lead on projects. We constantly develop, deploy and support vital networks and data services that drive business performance and improve life for customers around the globe. What we can offer you Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. Apply today, take charge of your career and grow your talents with us. Health and Safety Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress. Our Compensation Philosophy Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

Requirements

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
• 5+ years in EUC engineering or IT infrastructure roles.
• Microsoft Certified: Endpoint Administrator, Teams Administrator, or Enterprise Administrator Expert.
• Deep technical expertise in Microsoft 365, Teams, Intune, Autopilot, and endpoint security.
• VDI technologies such as Citrix, VMware Horizon, or Azure Virtual Desktop.
• Advanced knowledge of Active Directory, Group Policy, and identity management.
• Automation and scripting (PowerShell, Python).
• IT security best practices for endpoints and compliance frameworks.

Nice To Haves

• ITIL Intermediate or equivalent certification desirable.

Responsibilities

• Lead the design, deployment, and optimization of EUC solutions (endpoints, Intune, VDI, Microsoft 365).
• Act as 3rd-level escalation point for complex EUC incidents and problem resolution.
• Manage endpoint lifecycle including images, deployment, patching, and automation.
• Define technical standards, create documentation, and ensure compliance with IT policies.
• Support global projects such as Microsoft 365/Teams adoption, endpoint rollouts, and Zero Trust security initiatives.
• Mentor junior engineers and IT support staff.
• Research and recommend emerging EUC technologies.
• Develop automation scripts (PowerShell, Python) to improve operations.
• Represent EUC in technical project discussions and cross-functional IT initiatives.

Benefits

• Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level