Senior Engagement Leader - Airline Engineering Specialist (Virtual)

Boeing•Seattle, WA

3d•Remote

About The Position

Boeing’s Aviation Business Solutions (ABS) has an exciting opportunity for a Senior Engagement Leader specializing in commercial airline Engineering and Technical Services. This dynamic and rewarding position is within the ABS Profit and Loss (P&L) business where Engagement Leaders build discrete and unique projects and services within the aviation ecosystem. This specific position reports to the M&E Practice Principal, however the role is a semi-autonomous one where the Engagement Leader independently pursues opportunities by working directly with customers to understand their challenges and, utilizing their experience, creativity and entrepreneurial skills, develops actionable proposals to address their problems and add value to their business operations. Being a P&L, it is critical that our Senior Engagement Leaders are credible experts in the businesses we support; the ability to listen to our customers’ problems, understand the underlying business challenges and processes, develop customized solutions that provide value to the customer, and execute on these projects is core to our mission. This work requires effective communication at all levels of management, from the C-Suite to front-line employees. Sr. Engagement Leaders in the M&E Practice must possess the experience and knowledge of an airline Maintenance & Engineering senior leader to be able to properly communicate, understand the customer problems and issues, and develop solutions that will deliver the value the customer expects. As every proposal is customized for the specific customer, a deep understanding of operating regulations and practices and how each operator’s unique maintenance and engineering organization and processes comply with the regulations is required. Additionally, ABS maintains an agnostic fleet and support system stance; we provide services to operators with Boeing and/or non-Boeing equipment. Aviation Business Solutions Our current team of high-caliber Engagement Leaders work collaboratively to leverage Boeing's unique Original Equipment Manufacturer (OEM) vast span of technical knowledge and aircraft expertise, including those of our strategic suppliers, to deliver operational and technical solutions to globally diverse aviation operators (Commercial and Business Aviation), domestic and foreign governments, airports, and maintenance providers. Our core business strategy is to assist and support our customers in developing or improving their business processes to achieve optimal performance including the business transformations and change management necessary to sustain that performance. Specific business specialty areas within ABS include: Maintenance and Engineering (M&E) - this is the primary expertise required for this specific job Operational Technology and ICS Cyber Security Aviation Operations (flight and ground) Managed Engineering Services Optimized Maintenance Programs Examples of Maintenance & Engineering (M&E) engagements include, but are not limited to: Maintenance Repair Organization (MRO) Startup/Development Airline M&E/CAMO Organizational setup, development and improvement Component and Cabin Maintenance analytics and program improvements Airline Maintenance business process improvements Aircraft transitions from operator to lessor, or owner to new owner New capability development or improvement, such as shop maintenance, powerplant workscoping, inventory management, etc. Our unique business model allows the team to successfully work in a virtual environment; we currently have personnel based in various states and provinces throughout the US and Canada. For this reason, we expect our employees to be self-motivated, work with a high level of integrity and a minimum of supervision.

Requirements

Bachelor's degree with minimum 12 or more years' airline M&E engineering work experience or an equivalent combination of education and experience.
Minimum 3 years in a Senior Management or Executive leadership role at an airline, cargo, business jet or similar aircraft operation
Demonstrated experience in forming and leading multifunctional teams
Excellent written and oral communication skills including business letters, reports and presentations
Ability to work virtually and effectively using computer and associated communication tools

Nice To Haves

Minimum 1 year Technical or Management Consulting experience
FAA and EASA regulatory knowledge or experience

Responsibilities

The core responsibility of the Sr. Engagement Leader includes the comprehensive activities of being the direct technical interface with the customer and building trust in our capabilities, understanding their unique problems and identifying custom solutions, developing the Statements of Work, negotiating our contracts and ensuring we complete the projects in terms of quality, schedule and budget.
Prospecting effectively by building a strong network both inside and outside Boeing
Facilitating customer engagement workshops
Lead and direct Interviews with Customer employees, Subject Matter Experts (SMEs) and other stakeholders
Engaging and communicating directly and effectively with the highest levels of aviation business leadership (C-Suite / Executive / Leadership, etc.)
Creating and developing business opportunities from leads with Sales and Aviation Business Solutions Principals
Conducting research, collecting data, performing analysis and utilizing tools and frameworks to formulate the highest possible value recommendations for our customers
Identifying issues, forming hypotheses and using structured techniques to determine solutions and provide objective recommendations with a definitive implementation plan
Utilizing airline/MRO/Airport/etc. experience and customer interactions to identify new business opportunities and develop those opportunities into real business offerings to generate additional contracted work and revenue.
Identifying, leveraging and monetizing existing capabilities within Boeing that solve customer challenges
Identifying gaps in Boeing’s capabilities pertaining to a customer’s needs, then establish and develop external partnerships to fill those gaps
Developing and managing large scale, potentially complex engagements with firm, fixed price statements of work.
Generating Sales Letters describing specific ABS service offerings of quantifiable value to customers. This includes tailoring of services and associated pricing to meet customer needs
Identifying and driving additional opportunities during an established customer engagement (cross-sell / up-sell)
Ownership of the customer engagement - scope definition, internal / external team development (Boeing SMEs, Customer team members, contractors, etc.), budget and schedule (revenue, earnings and timelines) and overall project management
Communicating directly with Government / Regulatory agency leadership as needed in support of an engagement
Working with a high level of autonomy (minimal supervision) while staying within Boeing’s policies and procedures
Supporting ABS leadership on special assignments
Travelling, both Domestically and Internationally to support projects and other business activities. Travel requirement is based on quantity and type of contracted work, may be up to 30% during high volume work periods.

Benefits

Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

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