Senior End User Adoption Specialist

Q2 Software • Austin, TX

19d • Hybrid

About The Position

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Job At-A-Glance : Q2 is seeking a Senior End User Adoption Specialist to support marketing strategy and asset development for fintech partner s and financial institution s . This individual will be part of Q2 ’s Innovation Studio team , supporting Go-to-Market Sales, Marketing, and Partner Success programs. They will work alongside the End User Adoption Marketing Strategists to develop and deliver marketing assets , coordinate GTM plans, and establish and maintain a marketing materials library to drive marketing success and sales enablement for our customers and partners .

Requirements

• Typically requires a bachelor's degree in marketing and a minimum of 8 years of related experience; or an advanced degree with 6 + years of experience; or equivalent relevant work experience.
• Excellent written/oral communication skills and ability to interface effectively with peer managers as well as senior management
• Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
• P roficiency in creative development tools , specifically Adobe Creative Cloud
• Skilled in utilizing and distilling insights from analytics tools, such as Pendo or Adobe Analytics
• Experience in supporting B2B and/or B2C sales and marketing programs
• Self-starter who is comfortable with ambiguity
• Experience building new processes and implementing across organizations
• This position requires fluent written and oral communication in English.
• Applicants must be authorized to work for any employer in the U.S.
• We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

• Financial Services and enterprise software experience preferred

Responsibilities

• Partner with End User Adoption Marketing Strategists to execute and coordinate marketing plans in support of end user adoption growth for our customers (financial institutions)
• Develop and deliver marketing assets and materials to financial institutions
• Drive operational efficiencies and establish new processes to scale strategic programs and customer reach
• Support development and management of marketing resource library and materials
• Maintain a campaign roadmap and coordinate with cross functional partners to ensure GTM efforts are aligned and executed on time
• Manage customer distribution lists and create and manage customer communication s for program updates
• W ork cross-functionally with teams across sales, partner success, development, and field marketing
• Support sales and marketing initiatives to achieve sales and revenue targets

Benefits

• Health & Wellness
• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level