Senior Employee Relations Specialist

Campbell's•Camden, NJ

5d•Onsite

About The Position

Since 1869, we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao’s Homemade, Snack Factory, Snyder’s of Hanover. Swanson, and V8. Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us. Why Campbell’s… Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners). Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting. Campbell’s offers unlimited sick time along with paid time off and holiday pay. If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store. Giving back to the communities where our employees work and live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually. Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees. How you will make history here… The Senior Employee Relations Specialist is an Employee Relations (ER) expert responsible for high-level consultation and support on a wide variety of complex employee relations matters. This role requires demonstrated expertise, adaptability, and a track record of increasing responsibility. The Specialist partners with managers and employees across functions and geographies, ensuring fair, consistent, and legally compliant outcomes that support a positive workplace culture. This is a dynamic, evolving space, ideal for an ER professional seeking to deepen expertise and grow into broader responsibilities. Reports to Manager, Employee Relations. This role is part of an Employee Relations Center of Excellence.

Requirements

Bachelor's degree in Human Resources, Business Administration, or related field required
Minimum 5 years of progressive experience in Employee Relations or HR, with evidence of handling complex ER matters
Proven ability to analyze ER data, identify actionable insights, and present findings to diverse audiences
Exceptional interpersonal, stakeholder management, and influencing skills; able to build trust and drive alignment across all levels of the organization
Strong strategic thinking, analytical, and problem-solving skills
Excellent communication, facilitation, and coaching abilities
Ability to work independently, prioritize effectively, and manage sensitive situations with discretion
Willingness to work on-site at CHQ; up to 5% travel may be required
Influence and relationship building
Sound judgment, confidentiality and discretion
Ability to navigate ambiguity and manage complex situations
Strong communication, facilitation, and coaching skills
Adaptability, resilience, and comfort navigating organizational change
Proficient with HRIS, case management systems, and emerging technology (including AI-driven tools) for data analysis and process improvement
Proficient with collaboration tools such as Microsoft Teams and SharePoint

Nice To Haves

JD or advanced degree preferred
Experience with data visualization, reporting, and/or dashboard tools preferred

Responsibilities

Serve as a subject matter expert and trusted advisor on complex ER issues as a part of an Employee Relations Center of Excellence including: o Performance improvement plans (PIPs) o Corrective action and disciplinary processes o Salaried and hourly employee relations matters o Workplace investigations (including hotline integrity complaints) o Conflict resolution and mediation o Manager coaching and support o Exit interviews and insights
Consult with leaders and People & Culture business partners to assess, investigate, and resolve ER cases, ensuring alignment with company policies, values, and legal requirements.
Oversee and support compliance-related activities, including EEO reporting and other regulatory requirements.
Oversee and support implementation of reasonable suspicion protocol at WHQ.
Maintain accurate, confidential records of ER cases, investigations, and compliance documentation.
Leverage data and analytics to identify ER trends, assess risk, and inform strategic recommendations.
Develop and deliver clear, compelling data storytelling to influence decision-making and drive continuous improvement in ER practices.
Contribute to ER metrics such as case resolution time, consistency, and compliance.
Build strong relationships and credibility with stakeholders at all levels, using excellent interpersonal and communication skills to influence outcomes and drive alignment.
Support the development and implementation of ER programs, tools, and resources to advance the company's ER strategy.
Provide guidance and training to managers on ER best practices, policy interpretation, and effective conflict management.
Demonstrate ongoing professional growth and readiness for increased responsibility within the ER function.

Benefits

Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
Campbell’s offers unlimited sick time along with paid time off and holiday pay.
If in WHQ – free access to the fitness center.
Access to on-site day care (operated by Bright Horizons) and company store.
Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

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