Senior Employee Relations Investigator

Geico Insurance•Richardson, TX

63d•Hybrid

About The Position

The Senior Employee Relations Investigator is a key member of the People Department at GEICO. This role will effectively conduct and manage internal investigations from intake to resolution while ensuring that employees are treated fairly and with respect, and that cases are investigated and brought to resolution in a timely manner. This role will provide advice and counsel to HRBP, HR Operations, and managers to ensure the consistent application of policies and procedures across the organization. The Sr. Employee Relations Investigator reports to the Manager, Associate Relations on our Associate Relations Team in our People Team organization and partners closely with Legal, HR Business Partners, DEI Partners, Internal Fraud, and other functions within the People Team.

Requirements

Bachelor's degree in Human Resources, Business Administration, or related field preferred
Minimum of 3 years of experience in leading HR Investigations
Vast knowledge of employment law and HR best practices.
Excellent interpersonal and communication skills.
Impeccable verbal and written communication skills.
Ability to handle sensitive and confidential information with discretion.
Proficiency in case management tools
Ability to work in a high demand, fast-paced environment with diverse, geographically dispersed teams
Critical Thinking, Conflict resolution, Effective Communication, Ethical Practice, Relationship Management, Communication

Nice To Haves

Professional HR certification (e.g., PHR, SHRM) preferred.

Responsibilities

Conduct thorough, impartial, and timely investigations of sensitive employee relations matters, including allegations of discrimination, harassment, retaliation, and other workplace concerns, while ensuring compliance with legal and organizational standards.
Prepare comprehensive case summaries and confidently present fact-based investigation outcomes to appropriate business partners, using strong written and verbal communication skills to ensure clarity, accuracy, and professionalism.
Identify and mitigate risk for the organization by managing employee relations issues and ensuring adherence to policies, practices as well as GEICO's Associate Value Proposition.
Consult with Employees and Leaders on various behavior and conduct matters.
Counsel Leadership on how to course-correct performance and associate misconduct by providing advice to management on effective disciplinary actions and resolving associate inquiries and appeals.
Evaluate employee relations data and trends to identify root causes, key issues, and opportunities for proactive intervention, providing actionable insights to HR leadership and business partners.
Utilize investigation data and trends to provide strategic insights that inform leadership decisions, mitigate risks, and improve workplace culture.
Align with Key stakeholders (including HRBP, HR Advisory Services, Leaders) to meet business outcomes and objectives.
Develop effective relationships with cross-functional partners such as the Legal, Special Investigation Unit team and enjoy being a trusted resource.

Benefits

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

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