Senior Employee Benefits Account Manager
About The Position
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as Senior Employee Benefits Account Manager at McGriff, a division of Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). As our Senior Employee Benefits Account Manager, you'll build and maintain key client and carrier relationships, assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving. You'll work with the Producer and/or Marketing Account Executive to monitor and manage the renewal process for assigned clients, provide analysis and recommendation of coverage needs, prepare/provide marketing information, complete the implementation process, schedule and conduct meetings, prepare and deliver forms to clients, attend seminars, classes and carrier meetings to stay up-to-date on products and legislative changes, and participate in other projects as needed.
Requirements
- Bachelor's degree or equivalent education and related training
- 5+ years of relevant insurance industry experience
- Life & Health insurance license
- Strong client relations skills; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems
- Demonstrated proficiency in basic computer applications such as Microsoft Office Suite
Nice To Haves
- Advanced degree
- Certification or designation
- Experience with Requests for Proposal
Responsibilities
- build and maintain key client and carrier relationships
- assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving
- work with the Producer and/or Marketing Account Executive to monitor and manage the renewal process for assigned clients
- provide analysis and recommendation of coverage needs
- prepare/provide marketing information
- complete the implementation process
- schedule and conduct meetings
- prepare and deliver forms to clients
- attend seminars, classes and carrier meetings to stay up-to-date on products and legislative changes
- participate in other projects as needed
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid Work
- Charitable contribution match programs
- Stock purchase opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees
