Senior Email Deliverability Consultant

Bloomreach

15d•$90,000 - $120,000•Remote

About The Position

Bloomreach is looking for a Senior Email Deliverability Consultant for our Engagement pillar, where you'll be at the forefront of our email game, ensuring our messages are delivered, read, and loved by our customers' audiences. The work you do will impact many customers in dozens of different verticals in the e-commerce and retail space globally. Working remotely on a full-time basis, you´ll become a core part of the Deliverability & Product Team.

Requirements

3+ years experience in email deliverability & inbox placement
Experience in marketing automation field
Excellent fluency with data - analytical skills & the ability to use data to generate actionable insights and leverage those insights to resolve problems
Tech savviness - the ability to understand complex problems of email scalability globally and have a proven ability to solve for it.
Ability to work with customers, challenge them on their practices and influence adoption of models with best practices.
Adaptable and flexible - WIlling to explore new technologies, new business models, willingness to grow as a person
Determined - The ability to make difficult decisions and trade-offs and follow through
Communication skills - Motivation and willingness to handle difficult situations and being able to talk to customers, internal stakeholders and partner organizations
Independence and self-organization to navigate you through ambiguous situations, being able to prioritize the right things to work on, while juggling multiple projects in different stages of maturity
Growth Mindset, highly collaborative, comfortable in a high ownership/high accountability environment.
Great balance of entrepreneurial resourcefulness and knowing how to implement the right amount of process

Responsibilities

Take charge of email deliverability, making sure emails outgoing from our platform reach the inbox and not the dreaded spam folder.
Ensure proper monitoring of and alerting on email performance metrics like open rates, click-through rates, and bounce rates are in place and optimize processes for success.
Keep your finger on the pulse of email compliance trends and regulations, such as GDPR, CCPA, Zero trust in email, authentication evolutions, etc. and make sure our email practices are always up-to-date.
Identify emerging email marketing trends and technologies, ensuring that we're at the forefront of innovation.
Dive deep into data analytics to identify issues and trends that affect email deliverability.
Collaborate with our email vendors and find solutions to your findings.
Implement best practices for email authentication and security.
Work with the services team on best practices guidelines for our customers.
Collaborate with our product & engineering teams and suggest ideas for features that will drive personalized and effective email campaigns.

Benefits

Health care including medical, dental, and vision insurance
401k Plan with employer contribution
Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.
Everyone gets to participate in the company's success through the company performance bonus.
We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
We reward & celebrate work anniversaries -- Bloomversaries!
A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes.
We believe in flexible working hours to accommodate your working style.
We work virtual-first with several Bloomreach Hubs available across three continents.
We organize company events to experience the global spirit of the company and get excited about what's ahead.
We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer.
We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company.
Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.
Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)
The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.
Subscription to Calm - sleep and meditation app.
We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
We facilitate sports, yoga, and meditation opportunities for each other.
Extended parental leave up to 26 calendar weeks for Primary Caregivers.