Senior E-Billing Supervisor

UL Solutions • Northbrook, IL

1d • $80,000 - $100,000 • Hybrid

About The Position

This role is Hybrid, 3 days a week on-site at our Northbrook or Chicago, IL Office. The Senior E-billing Supervisor plays a critical role in the revenue cycle, monitoring and troubleshooting e-billing related issues to ensure invoices are submitted successfully to our clients for payment. The Senior E-Billing Supervisor will demonstrate a strong understanding of the E-Billing process with the ability to implement and roll out our new platform, and will further be responsible for supporting all teams on the coordination and resolution of E-billing issues. The role prioritizes E-billing, however, other billing related duties will be involved, including but not limited to supporting legal spend forecasting and overall legal department budget.

Requirements

• Essential to have a can-do attitude and problem-solving mindset
• Must have the ability to effectively communicate with all levels of personnel
• Must have excellent attention to detail, and can work well under pressure
• Ability to work independently, overtime during firm Fiscal and Calendar year-end
• During year end, applicant should have the ability to manage an increased workload and coordinate with team members to complete work under established deadlines
• College degree
• Minimum of five (5) years of legal e-billing experience
• Must have strong technology skills, and an ability to leverage technology in work processes

Responsibilities

• Implementation of the new E-billing platform
• Communicates with client contacts, finance team and billing partners to successfully coordinate all aspects of the E-Billing process
• Proactively manages client reporting to ensure all issues are addressed in a timely manner, both internally and externally
• Assists in communicating newly identified timekeeper rates to clients on a monthly/ad-hoc basis, tracking and following up as needed
• Works with client contacts to setup new matters for e-Billing, tracking and following up as needed
• Assists with invoice submissions via E-Billing Hub, reviewing to ensure invoices are compliant with client billing requirements
• Manages adjustment/rejection notifications and coordinates resubmissions in a timely manner
• Implements an efficient organizational system to track and follow up with clients and firm contacts to resolve ongoing issues
• Communicates and provides updates to management with regards to all E-billing related holdups and resolutions
• Documents all aspects of the e-billing process for each client
• Monitors progress of invoices to be submitted, resubmitted and escalate when necessary
• Utilizes Excel functions to efficiently pull reports, create and distributes to billers for review and fix e-billing issues
• Perform special projects as assigned

Benefits

• This position is eligible for annual bonus compensation with a target payout of 10% of the base salary.
• This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country.
• We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees