Senior Documentation Officer (Municipal Products)

Flagstar Bank

3d • $76,128 - $107,262

About The Position

The Senior Documentation Officer reviews and/or prepares complex municipal loan documentation in accordance with internal procedures; Primary client point of contact for lease and or loan closing supporting the Municipal Products team.

Requirements

• High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• 10+ Years of banking or industry experience, including at least 5 years in municipal finance experience
• Proficiency in Microsoft Word and Excel.
• Strong ability to analyze complex documentation and make sound, independent decisions.
• Experience communicating with internal stakeholders and external clients.
• Advanced understanding of equipment and/or vehicle leasing, tax-exempt finance, and public funding regulations
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Occasional travel to main or remote offices or possibly client or industry related events

Responsibilities

• Closes complex loan and lease transactions with industry related documentation and ensure accurate portfolio booking; typically handles the most complex and largest transactions.
• Acts as client primary point of contact for lease and or loan closing.
• Uses independent judgement and prior experience to make decisions on the waiving of certain documentation.
• Approves documentation exceptions that are consistent with business practices (allowing for documentation to be collected post close).
• Assists junior staff with escalated issues, troubleshooting and expertise.
• Executes and endorses contract documentation.
• Maintains knowledge of industry and tax regulations, and other legal updates, and understand how it applies to the department; make recommendations to management regarding changes needed.
• Assist with managing, training and development of junior documentation specialists.
• Performs quality control of transactions reviewed and or prepared by junior documentation specialists.
• Uses independent judgement and discretion to make decisions.
• Analyzes and resolves problems.
• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
• Accountable to maintain compliance with applicable federal, state and local laws and regulations.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Benefits

• Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees