Senior Documentation Manager

RevenueCat

2d • Remote

About The Position

RevenueCat removes the headaches of building and scaling in‑app subscriptions. Since graduating from YC’s S18 batch we’ve grown into the default monetization platform for mobile: we’re in >40% of newly shipped subscription apps, we process $10B+ in annual purchase volume, and we help everyone from a solo dev in Brazil to the OpenAI mobile team understand and grow their revenue.
We’re a remote‑first crew of 100+, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. If you want your work to touch hundreds of millions of end‑users (and help the developers behind them get paid), you’ll fit right in.
About the team
Documentation at RevenueCat sits at the intersection of Product, Engineering, Support, and Marketing. Our docs are often the first - and sometimes only - way developers experience RevenueCat.
This role will be the first hire to own the end-to-end documentation experience: how it’s structured, how it stays accurate, how it scales with the product, and how it serves both humans and machines. You’ll work closely with Engineering, Product, Design, Support, Advocacy, and Content to ensure our documentation tells a clear, consistent story as RevenueCat continues to grow in scope and complexity.
The Role
As Senior Documentation Manager, you’ll be responsible for making RevenueCat’s documentation a durable competitive advantage.
Today, we have strong individual documentation pages, but they don’t always form a cohesive system. Documentation can lag behind shipped features, vary in tone and structure depending on who wrote it, and mix conceptual docs, troubleshooting, and help content in ways that create friction for customers.
Your job is to fix that - and design a documentation system that scales.

Requirements

• 5-8+ years experience in technical documentation, developer education, or technical content leadership
• Experience owning documentation for a complex, evolving developer platform or API-driven product, with hands-on ownership of a git-based, markdown-driven documentation system (Docusaurus is a plus)
• A strong editorial mindset paired with enough technical depth to work effectively with engineers
• A track record of designing processes that keep documentation accurate over time, not just launching one-off rewrites
• Excellent written communication and editorial judgment
• Strong information architecture instincts
• Comfort pushing back when documentation quality or placement undermines the user experience
• Experience collaborating cross-functionally in a remote, async-first environment
• You’re energized by helping developers succeed with less friction
• You default to ownership and long-term thinking
• You’re pragmatic - you ship improvements iteratively rather than waiting for a perfect overhaul
• You’re comfortable operating without a pre-existing playbook and building one as you go

Responsibilities

• Own documentation strategy and information architecture
• Define a clear, opinionated structure for RevenueCat’s documentation that supports: New apps getting started quickly Existing apps migrating or expanding usage Customers using only a subset of RevenueCat’s features
• Ensure documentation tells a coherent story across features, platforms, and use cases
• Decide what belongs in product docs vs help center vs troubleshooting guides, and enforce those boundaries
• Establish consistency in voice, style, and quality
• Develop and maintain documentation brand and style guidelines
• Ensure docs written by engineers, PMs, and others meet a consistent bar for clarity, tone, and usability
• Actively manage and prune legacy documentation, especially in high-visibility areas
• Partner deeply with Engineering and Product
• Work with Engineering to ensure new features ship with accurate, high-quality documentation
• Build processes that prevent docs from falling out of date as the product evolves
• Review and improve technical accuracy without becoming a bottleneck to shipping
• Make documentation useful for both humans and AI
• Treat AI readability and machine consumption as first-class concerns alongside human readers
• Structure content so it works well for LLMs, search, and future AI-driven tooling
• Anticipate where the documentation system will break as scale increases, and proactively design solutions
• Expand documentation into a broader learning ecosystem
• Collaborate with Content Marketing, Advocacy, and Design to extend docs with: Videos Blog posts Tutorials and guides
• Ensure these assets reinforce (not fragment) the core documentation experience

Benefits

• Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
• 10-year window to exercise vested equity options
• Fully remote and flexible work environment
• 4-5 weeks of suggested time off annually for mental, physical, and emotional recharge
• $2,000 USD for workspace setup and $1,000 USD annual stipend for continuous learning

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees