About The Position
As the Senior Director – Transportation Process & Technology, you will define, enable, and scale enterprise transportation processes and technology to support service, cost, and growth across the global network. You will own the transportation technology roadmap, aligning capabilities, investments, and sequencing with strategic priorities and long-term scalability. You will operate at the intersection of transportation, technology, and business strategy, translating objectives into standardized operating models, system capabilities, and governance across modes and regions.
Requirements
- Bachelors Degree - Business, MIS, Supply Chain or related field required
- 12 years of experience in Transportation leadership roles
- 5 years enterprise experience implementing Transportation technology solutions or leading large scale business integration efforts
- Proven ability to lead cross functional teams and influence outcomes across organizational boundaries
- Experience supporting or influencing Transportation execution in a live operating environment
- Demonstrated ability to balance operational urgency with longer term process and technology improvements
- Experience operating in environments with service commitments, customer impact, and execution risk
- Deep understanding of transportation technologies and execution concepts
- Strong knowledge of transportation processes including planning, carrier management, execution, and settlement
- Experience leading the full lifecycle of transportation technology solutions, from business requirements through testing, deployment, and operational stabilization preferred
- Ability to communicate effectively with senior leadership and technical teams alike preferred
- Experience supporting or influencing transportation financial outcomes, including carrier spend and cost to serve preferred
- Familiarity with multiple transportation modes (TL, LTL, intermodal, parcel, international) preferred
- Strong experience with transportation analytics, performance dashboards, and executive reporting preferred
- Experience with automation, optimization, and advanced transportation technologies preferred
- Lean / Six Sigma certification or strong continuous improvement background preferred
- Experience leveraging M365 tools (PowerApps, Power Automate, SharePoint, Forms) to scale Transportation workflows and governance preferred
- Ability to travel 25% - 50%
Nice To Haves
- Masters Degree - Business Administration, Information Systems or related field preferred
- Experience leading the full lifecycle of transportation technology solutions, from business requirements through testing, deployment, and operational stabilization preferred
- Ability to communicate effectively with senior leadership and technical teams alike preferred
- Experience supporting or influencing transportation financial outcomes, including carrier spend and cost to serve preferred
- Familiarity with multiple transportation modes (TL, LTL, intermodal, parcel, international) preferred
- Strong experience with transportation analytics, performance dashboards, and executive reporting preferred
- Experience with automation, optimization, and advanced transportation technologies preferred
- Lean / Six Sigma certification or strong continuous improvement background preferred
- Experience leveraging M365 tools (PowerApps, Power Automate, SharePoint, Forms) to scale Transportation workflows and governance preferred
Responsibilities
- Translate Transportation business objectives into scalable processes, standards, and system requirements
- Support the evolution of the enterprise transportation operating model including planning, execution, settlement, and performance management
- Serve as a subject matter expert on current and future-state transportation capabilities across the network
- Own and maintain the enterprise transportation technology roadmap, including TMS, manifesting, final mile, control tower, integrations, analytics, and enabling tools
- Define multi-year capability sequencing aligned to transportation strategy, service requirements, and cost objectives
- Prioritize transportation technology investments in partnership with Operations, IT, Finance, and Transformation
- Ensure roadmap decisions balance near‑term operational stability with long‑term modernization and scalability
- Govern transportation technology standards, architectural alignment, and technical debt remediation across the network
- Ensure transportation systems and processes support real‑time execution needs, exception management, and operational decision‑making
- Enable Transportation performance management across service, cost, and compliance dimensions
- Maintain regular engagement with field transportation teams and operating locations to ensure solutions are practical, adopted, and execution‑ready
- Incorporate field feedback into Transportation process, system, and roadmap decisions
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees
