Senior Director, Technology

VSP Vision Care

About The Position

Provide strategic leadership and guide areas enterprise-wide or for multiple technology functions. Functions may include one or more of the following: software engineering, platform system development, information security, enterprise architecture, infrastructure (including data center, network, and telephony), and/or PMO-Program/Project Management. Give team(s) strategy and direction in alignment with the GTS vision. Is a strategic leader focused on reaching long-term goals enterprise-wide. Divide time for managing relationships and setting strategy between peers & executive stakeholders, and with directing team; set technical strategy and direction for areas of expertise Sets strategy for implementing the technical infrastructure, architecture, application systems, and/or related business processes to ensure the reliable implementation and operation of new technology or systems; assures internal processes support these same ends Strategic problem solving primarily associated with strategic business and technology challenges rather than operational issues Accomplish planning at the year, multi-year, and program levels; integrate strategic technology planning with business stakeholders Tactical orientation to prepare, deliver, and utilize technical vision, strategy, and roadmap throughout the enterprise Identify and lead industry best practices in the area of functional expertise Engage team, peers, business stakeholders, and industry experts in innovative dialogue to further technical vision and innovation Drive and adopt strategic and transformational change at a functional and enterprise level Sought out as a strategic leader within the company for complex problem solving and direction setting, utilizing expert-level technical knowledge, internal network, external network, and other resources Participate in Global Technology Solutions' enterprise-level planning and lead strategy development in the area of functional expertise Actively manage risk at a functional, business, and enterprise level Provide mentorship and coaching to further develop staff across functional areas Monitor performance of direct reports, provide prompt and objective coaching and counseling; conduct performance reviews and recommend salary increases Identify and prioritize training needs that address the department/Division’s Goals and business support needs Assure effective communications are maintained within the department and externally; where appropriate, involve employees in plans, and keep employees up to date on progress towards meeting goals Prepare KJAs for direct reports that tie to their job descriptions and goals Monitor performance of direct reports in meeting their KJAs; provide prompt and objective coaching in accomplishing goals and in job performance Oversee development of the department’s budget; monitor expenses to ensure department costs are within established levels; participate in similar functions, as appropriate, within the Division Monitor the department’s turnover, productivity, and overall performance to ensure adequate staffing and performance that meet department standards and needs

Requirements

Bachelor’s degree in related field or equivalent experience
Minimum of 3 additional years of experience related to the functional area
Minimum of 6 years of management experience with responsibilities for hiring, training, assigning work, and managing the performance of direct reports
In-depth technology knowledge for functional area, preferably within healthcare environment
Comprehensive knowledge of business systems and processes, especially industry “best practices”
Strong, demonstrated skills in implementing technology to achieve business objectives
Demonstrated strategic planning capabilities
Excellent verbal and written communication skills
Excellent business and leadership skills
Ability to lead at the enterprise level
Ability to regularly exercise discretion and independent judgment in the performance of job duties

Nice To Haves

Strong retail technology background preferred
Ability to question and improve processes
Willingness to travel (quarterly)

Responsibilities

Provide strategic leadership and guide areas enterprise-wide or for multiple technology functions.
Give team(s) strategy and direction in alignment with the GTS vision.
Divide time for managing relationships and setting strategy between peers & executive stakeholders, and with directing team
Set technical strategy and direction for areas of expertise
Sets strategy for implementing the technical infrastructure, architecture, application systems, and/or related business processes to ensure the reliable implementation and operation of new technology or systems
Assures internal processes support these same ends
Strategic problem solving primarily associated with strategic business and technology challenges rather than operational issues
Accomplish planning at the year, multi-year, and program levels; integrate strategic technology planning with business stakeholders
Tactical orientation to prepare, deliver, and utilize technical vision, strategy, and roadmap throughout the enterprise
Identify and lead industry best practices in the area of functional expertise
Engage team, peers, business stakeholders, and industry experts in innovative dialogue to further technical vision and innovation
Drive and adopt strategic and transformational change at a functional and enterprise level
Sought out as a strategic leader within the company for complex problem solving and direction setting, utilizing expert-level technical knowledge, internal network, external network, and other resources
Participate in Global Technology Solutions' enterprise-level planning and lead strategy development in the area of functional expertise
Actively manage risk at a functional, business, and enterprise level
Provide mentorship and coaching to further develop staff across functional areas
Monitor performance of direct reports, provide prompt and objective coaching and counseling; conduct performance reviews and recommend salary increases
Identify and prioritize training needs that address the department/Division’s Goals and business support needs
Assure effective communications are maintained within the department and externally; where appropriate, involve employees in plans, and keep employees up to date on progress towards meeting goals
Prepare KJAs for direct reports that tie to their job descriptions and goals
Monitor performance of direct reports in meeting their KJAs; provide prompt and objective coaching in accomplishing goals and in job performance
Oversee development of the department’s budget; monitor expenses to ensure department costs are within established levels; participate in similar functions, as appropriate, within the Division
Monitor the department’s turnover, productivity, and overall performance to ensure adequate staffing and performance that meet department standards and needs